TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Constant Contact

    Score7.7 out of 10
    N/AConstant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

    $12

    per month

    FreshMail

    Score7.1 out of 10
    N/AFreshMail is a browser based email marketing solution used to create and send newsletter campaigns. This solution leads users from campaign planning and creation to final reports.N/A
    Pricing
    Constant ContactFreshMail
    Editions & Modules
    Lite
    Starting at $12.00
    per month
    Standard
    Starting at $35.00
    per month
    Premium
    Starting at $80.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Constant ContactFreshMail
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsThe SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.FreshMail is absolutely free if you send less than 2000 emails to up to 500 subscribers per month.
    More Pricing Information
    Community Pulse
    Constant ContactFreshMail
    Considered Both Products
    Constant Contact
    No answer on this topic
    FreshMail
    Chose FreshMail
    FreshMail stands out for its ease of email design. Being a specialised email tool, it is more versatile when it comes to obtaining data from users, it is more intuitive, as the amount of time that needs to be invested in learning how to design emails, landing pages, a/b testing …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Constant ContactFreshMail
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Constant Contact and FreshMail
    Feature
    Constant Contact
    8.0
    118 Ratings
    FreshMail
    8.4
    3 Ratings
    WYSIWYG email editor8.4101 Ratings8.53 Ratings
    Dynamic content7.7102 Ratings8.53 Ratings
    Ability to test dynamic content8.582 Ratings9.03 Ratings
    Landing pages7.876 Ratings9.02 Ratings
    A/B testing7.171 Ratings8.03 Ratings
    Mobile optimization8.686 Ratings7.03 Ratings
    Email deliverability reporting9.0114 Ratings10.03 Ratings
    List management8.3116 Ratings7.03 Ratings
    Triggered drip sequences7.260 Ratings8.53 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Constant Contact and FreshMail
    Feature
    Constant Contact
    8.0
    115 Ratings
    FreshMail
    8.2
    3 Ratings
    Dashboards8.488 Ratings8.03 Ratings
    Standard reports8.3113 Ratings8.03 Ratings
    Custom reports7.558 Ratings8.53 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Constant Contact and FreshMail
    Feature
    Constant Contact
    8.1
    67 Ratings
    FreshMail
    8.4
    2 Ratings
    URL Validation8.231 Ratings8.52 Ratings
    Link Tracking7.934 Ratings9.52 Ratings
    Image Validation8.932 Ratings8.02 Ratings
    Inbox Display8.635 Ratings8.02 Ratings
    Email Accessibility Tools7.928 Ratings9.02 Ratings
    Spelling and Grammar Check8.254 Ratings8.02 Ratings
    Spam Testing6.026 Ratings8.02 Ratings
    Email Previews9.366 Ratings8.02 Ratings
    User Ratings
    Constant ContactFreshMail
    Likelihood to Recommend
    8.3
    (133 ratings)
    8.5
    (3 ratings)
    Likelihood to Renew
    9.9
    (23 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (10 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (9 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)