Contentful vs. Titan CMS

Coming from WordPress, Contentful feels like content management as it should be. There's no clutter to get rid of, you can simply start building from scratch, and the end product is perfectly tailored to your or your clients needs.

Incentivized

Titan CMS is a good full featured CMS if users are fairly tech savvy. It is under active development and has added significant features through the years.

Incentivized

• Contentful provides organized, flexible data models with support for a variety of data types and content editors (e.g. WYSIWYGs, form fields, raw text areas).
• Contentful has great built-in versioning features with history and draft states so it's easy to make updates and revert when needed.
• Contentful has an intuitive user interface and good support for multiple spaces (which can be helpful for companies that need separate projects for dev/staging/production).

Incentivized

• It gets easier, after taking a couple starter courses and really digging into detail with what Titan could do, it became super user-friendly and I actually enjoyed learning new things about the product.
• The support group for Titan was extremely helpful. Whenever I had a question or needed some assistance they were always ready and willing to go the extra mile to make sure everything was accounted for.
• Titan made it super easy to be able to preview and save recent work before making it live on the website. This really helped in getting an idea of how to improve simple texts and pictures.

• Preview of changes prior to publishing
• The ability to use a spell check plug-in when working on content (it doesn't work well with Grammarly)

Incentivized

• Titan requires some training and users should have fairly good technology skills. Our organization has moved toward more central editing of web content because distributed staff using Titan struggled too much and so it was easier to have more centralized editing than distributed editing. The problem is that administrative staff didn't have enough technology skills. Titan could improve by having two level of editors... full editors using Titian as it is now and then basic editors that would interact with a page similar to interacting with a Facebook page.
• Can be slow at times when you want to quickly move between screens in Titan. This may be the result of our specific hardware that Titan is implemented on.
• Sometimes need to edit HTML directly to fix font/formatting problems.
• Wish CMS integrated Google Web Analytics to allow viewing of page analytics while editing.
• Wish CMS provided help during a responsive design migration by inspecting HTML and highlighting elements (such as tables) that require modification.

Incentivized

Titan CMS had a great support system and they helped make my experience go smooth. They offer courses to help people get acquainted, offer support over the phone and are more than willing to make your experience a great one. Once I was familiar with Titan I always found myself wanting to learn more and do more to improve upon the website. Titan makes CMS fun and exciting!

Everything we've needed to accomplish, Titan CMS has been able to accomplish. From multiple levels of user rights, document rights, tagging pages and documents to make filters do the work of content displayed on a page - it's all easy to set up too. Creating a content rich product detail page template and customizing a ecommerce cart to work for those using a dealer network - needing a request for quote, to go to dealers instead of a self checkout.

Incentivized

I understand that our Web Development Team is very busy, however, sometimes there is a delay in response and a followup email is needed to determine the progress of the issue/question

Incentivized

It was customized to include screen shots of our site and how users can access the content that only pertains to them as well as advanced training sessions for admin duties and everything that goes along with it. Training is in small groups and can be private (your company only) if you like too.

Incentivized

Talk to your project manager for Titan early on in development about minimalizing customizations. It seems obvious, but many times they do what you ask in the respect of "This is how we do it now, make that happen in Titan" vs. think of how Titan can deliver the same results within the confines of the base software. It's not a fault, just human nature.

Incentivized

Contentful was affordable and much simpler than the Java based systems and preferred over a PHP solution

Incentivized

I am a super fan of WordPress and would have suggested having our website built within that platform in a heartbeat, however, I began my employment here after the website had already been built within Titan. Essentially, Titan was chosen as our CMS because we needed something that could work in relationship with our CRM, and the Web Development Team needed to be local (within a reasonable distance). Titan and WordPress are very similar in many different ways, and I think that at some point, Titan could be as "smooth" as WordPress, but there are still a few other weaknesses that it needs to overcome

Incentivized

• There was no negative impact as such.
• Positive impact is increase in sales.
• More work is delivered due to reusability and other features within a time and less manual effort.

Incentivized

• Positive ROI by allowing content contributors embedded within departments with the department domain knowledge to update the site directly. More efficient and less centralized spending.
• Requirement for investment in training users of CMS cuts into ROI. Would recommend a two-step workflow where department content contributors enter information into CMS and then approval step is done by webmaster team to ensure content meets standard formatting guidelines. This workflow functionality exists in the Titan CMS.
• Positive ROI experienced during projects such as moving to a responsive design because much of the content can migrate untouched. Also positive when updating graphics in template to give site new look.

Incentivized