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Contentsquare vs. Hotjar

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Contentsquare

83 Reviews and Ratings

Hotjar

347 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contentsquare

    Score7 out of 10
    		N/AContentsquare is a digital experience analytics cloud designed to help companies understand hidden customer behaviors, and use those insights to drive more successful experiences. It includes functionality from the former Clicktale heatmap, session recording, and A/B testing tool and now boasts a suite of customer journey analytic capabilities.N/A

    Hotjar

    Score8.3 out of 10
    		N/AHotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.

    $39

    per month 100 daily sessions

    Pricing
    ContentsquareHotjar
    Editions & Modules
    No answers on this topic
    Hotjar Observe - Plus
    $39
    per month 100 daily sessions
    Hotjar Ask - Plus
    $59
    per month 250 monthly responses
    Hotjar Ask - Business
    $79
    per month Starting from 500 monthly responses
    Hotjar Observe - Business
    $99
    per month Starting from 500 daily sessions
    Hotjar Scale - Business
    $213
    per month Starting from 500 daily sessions
    Hotjar Ask - Scale
    Contact Sales
    per month unlimited volume
    Offerings
    Pricing Offerings
    ContentsquareHotjar
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    ContentsquareHotjar
    Considered Both Products
    Contentsquare
    Nuno Luz
    Digital Optimisation Manager in Marketing at TalkTalk (Retail, 10,001+ employees)
    Chose Contentsquare
    ClickTale is now a step ahead of the competition since it delivers insights based on pre-defined business KPIs and customer journeys that we have set up. We can also segment our traffic and easily sift through the many recordings finding the ones that match our lookup criteria. …
    Incentivized
    Contentsquare
    J.P. VanderLinden
    Director of Digital Marketing in Marketing at EmberTribe (Marketing and Advertising, 11-50 employees)
    Chose Hotjar
    No other solution offers the full suite of visitor recording, heatmapping and scroll mapping, polls, surveys, and funnel tracking at such a reasonable price point. Every other solution compromises either on features or price, with many sacrificing on both - fewer features and …
    Incentivized
    Verified User
    Chose Hotjar
    Hotjar offers a range of tools rather than focus on one functionality. Combining information from heatmaps, website recordings and user questionaries can provide a full picture of user behavior and user motivations that further help to improve the UX and UI. Hotjar was chosen …
    Incentivized
    Randolph Ramirez
    Digital Marketing & Design in Marketing at Dauphin North America (Furniture, 51-200 employees)
    Chose Hotjar
    When price is taken into account Hotjar doesn't really have anything in the way of competitors. They offer a very unique product package for an incredibly modest price. Heatmaps and recordings combined with the survey feature rolls together a great package.
    Incentivized
    Richard Hayes
    Director of Digital Analytics & Optimisation in Marketing at AVG (Computer Software, 501-1000 employees)
    Chose Hotjar
    Although ClickTale and Qualtrics have positive attributes and some features that might be lacking in Hotjar, the combined price of these 2 systems is significant in comparison, equally as important though is Hotjar just seems to work in scenarios that other vendors struggle …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ContentsquareHotjar
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Contentsquare and Hotjar
    Feature
    Contentsquare
    8.0
    1 Ratings
    Hotjar
    -
    Ratings
    Responsive Design for Web Access8.01 Ratings00 Ratings
    Mobile Application8.01 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.01 Ratings00 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Contentsquare and Hotjar
    Feature
    Contentsquare
    9.7
    1 Ratings
    Hotjar
    -
    Ratings
    Heatmap tool8.01 Ratings00 Ratings
    Click analytics10.01 Ratings00 Ratings
    Scroll maps10.01 Ratings00 Ratings
    Conversion tracking10.01 Ratings00 Ratings
    Goal tracking10.01 Ratings00 Ratings
    Session Recording and Replay10.01 Ratings00 Ratings
    User Segmentation10.01 Ratings00 Ratings
    User Ratings
    ContentsquareHotjar
    Likelihood to Recommend
    7.0
    (14 ratings)
    10.0
    (104 ratings)
    Likelihood to Renew
    7.5
    (11 ratings)
    5.1
    (2 ratings)
    Usability
    7.0
    (1 ratings)
    9.7
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    9.6
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)