ContractHero vs. DocuSign CLM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContractHero
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
ContractHero is a contract management software for mid-sized and enterprise businesses. Its platform is used to manage all aspects of contracts, deadlines, and signatures. Automated reports and analyses help reduce costs, leverage financial opportunities, and improve risk management. With its integrations, API access, customization options, and customer support, ContractHero is presented as an ideal solution for companies with complex structures and…N/A
DocuSign CLM
Score 8.2 out of 10
N/A
DocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.
$15
per month
Pricing
ContractHeroDocuSign CLM
Editions & Modules
Essential
Contact Sales
per month Dashboard with contract overview, Automatic deadline management, Mass import, Intelligent contract analysis (AI), Onboarding, setup and training ISO27001-certified
Professional
Contact Sales
per month Everything from Essential, Integrations, Digital signatures (FES & QES), Individual data exports, Telephone support
Enterprise
Contact Sales
per month Everything from Professional, Personal account manager, Multi-client capability, Custom Single Sign-On, Multi-factor authentication, Automatic backups
Personal
$15
per month
Real Estate Starter
$15
per month
DocuSign for Realtors
$35
per user/per month
Standard
$40
per user/per month
Business Pro
$60
per user/per month
Starter
$75
per month
Intermediate
$450
per month
Advanced Solutions
Contact sales team
Real Estate Plus, Broker Edition
Contact sales team
Sandbox Account
Free
Enterprise Offerings
Contact sales team
Offerings
Pricing Offerings
ContractHeroDocuSign CLM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
ContractHeroDocuSign CLM
Considered Both Products
ContractHero
Chose ContractHero
We evaluated several contract management solutions, and ContractHero stood out due to its ease of use, and advanced user permission settings. The ability to tailor the platform to our specific and complicated contracts if a big bonus.
Chose ContractHero
We opted for ContractHero after comparing it with other solutions due to its emphasis on collaboration, robust search capabilities, and comprehensive audit trail. The platform aligns perfectly with our company's commitment to transparency and accountability.
Chose ContractHero
ContractHero stands out with its user-friendly interface, comprehensive features, and high efficiency. Its intuitive design allows for easy handling, while the extensive features ensure effective contract management. Due to its combination of user-friendliness and powerful …
DocuSign CLM
Chose DocuSign CLM
DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different …
Chose DocuSign CLM
DocuSign CLM is the only product that we've used for signing contracts digitally.
Chose DocuSign CLM
Adobe Acrobat sign was a more confusing process compared to DocuSign CLM. Acrobat presented signature abilities, yet sometimes this was electronic and sometimes this was done manually. Additionally, it is difficult to send and track the document when it goes to more than one …
Chose DocuSign CLM
This was the first software of this kind I had found and couldn't be happier. It had resolved the majority of our problems and we do not see the need of looking for another option at all.
Chose DocuSign CLM
The reason I have chosen DocuSign is because it is the most common app that will pop up (especially when opening something in Gmail or Google Drive) to let you sign a document. I do not necessarily want to use DocuSign, and I don't always use it, but sometimes it is just easier …
Chose DocuSign CLM
Hands down the best platform out there - easy to use, safe and secure, and compatible across multiple devices from the computer, tablet, and phone.
Chose DocuSign CLM
Because of all the options, we found in the market, this one was the most suitable for our needs. The price and the functionality were correct. We wanted a user-friendly tool to replace quickly and in an easy way, the handwriting sign-off and this was the best option we had.
Chose DocuSign CLM
N/A. Havent used a similar product.
Chose DocuSign CLM
I've used DocuSign CLM because that is what my employer usually sends me. I think DocuSign CLM is straight to the point and easy to upload and send back to my employer. Adobe Acrobat has more features when it comes to other actions.
Chose DocuSign CLM
Pandadoc seems to be a better option for small businesses.
Chose DocuSign CLM
- Docusign has better integration and flexibility.
- Docusign costs $10 a month for an individual compared to $14.99 for Adobe.
- 30 days free trial in DocuSign vs 14 days in adobe sign.
Chose DocuSign CLM
DocuSign was the more secure and accepted signature platform. A lot of our vendors would actually require we use it and initially would send the document over already signed by them with DocuSign.
Chose DocuSign CLM
I haven't evaluated other products similar to DocuSign. I have used Adobe Sign once but I am not in a position to review it against DocuSign since I only used Adobe Sign once.
Chose DocuSign CLM
I used it for documentation while joining my organization. It was used during the HR process. I had to upload all the documents on the portal and sign it and it was just a few clicks away and the entire process was done in a few clicks. This helped the HR and the BCG team to …
Chose DocuSign CLM
I have used Adobe's version and it does not do a better job. DocuSign is much easier to navigate/use. DocuSign has more options to edit and highlight parts that need to be signed. It has better signature options and you can resize them to make it look clean. Adobe doesn't …
Chose DocuSign CLM
I wanted a contract system to review and assess for the volume of contracts I was sending out. This was one of the first programs to review.
Chose DocuSign CLM
We did not consider an alternative to DocuSign. The reputation and ease of use was enough to make the purchasing decision and begin using it internally and with customers.
Chose DocuSign CLM
I like DocuSign a lot better than Adobe Acrobat Sign....just easier to maneuver and save signatures and copies of the paperwork (contract) to forward to the next person.
Chose DocuSign CLM
DocuSign CLM, formerly SpringCM, was a superior solution when I purchased it two years ago. It is still driving improvements for the company (as of last night's check-in with my old team).
Chose DocuSign CLM
I was not apart of the decision-making process for SpringCM. My assumption is that it does not stack well up against Apptus.
Features
ContractHeroDocuSign CLM
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
ContractHero
7.7
Ratings
3% below category average
DocuSign CLM
7.5
Ratings
6% below category average
Contract creation7.40 Ratings8.00 Ratings
Contract templates7.80 Ratings8.00 Ratings
Clause library/saved fields7.70 Ratings8.00 Ratings
Guided logic00 Ratings6.00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
ContractHero
9.0
Ratings
8% above category average
DocuSign CLM
7.6
Ratings
9% below category average
Contract sharing9.50 Ratings8.00 Ratings
Contract editing8.50 Ratings8.00 Ratings
Collaborating on contracts9.10 Ratings7.00 Ratings
Approval process9.10 Ratings8.00 Ratings
Interdepartmental workflows00 Ratings7.00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
ContractHero
9.3
Ratings
12% above category average
DocuSign CLM
8.3
Ratings
0% above category average
Contract database9.50 Ratings8.00 Ratings
Contract search9.50 Ratings7.00 Ratings
Contract milestone reminders & alerts9.50 Ratings8.00 Ratings
Custom contract reports9.10 Ratings8.00 Ratings
Tracking contract status9.10 Ratings9.00 Ratings
Compliance check00 Ratings10.00 Ratings
Contract Management
Comparison of Contract Management features of Product A and Product B
ContractHero
-
Ratings
DocuSign CLM
8.2
Ratings
6% above category average
Contract Storage00 Ratings8.00 Ratings
Advanced Search and Filtering00 Ratings8.00 Ratings
Customizable Contract Templates00 Ratings8.00 Ratings
Workflow Acceleration00 Ratings9.00 Ratings
E-Signatures00 Ratings9.50 Ratings
Reminders and Alerts00 Ratings8.00 Ratings
Analytics and Reporting00 Ratings7.00 Ratings
Integration with other Systems00 Ratings8.00 Ratings
Best Alternatives
ContractHeroDocuSign CLM
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Score 7.5 out of 10
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Medium-sized Companies
PandaDoc
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Score 9.0 out of 10
PandaDoc
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Score 9.0 out of 10
Enterprises
Conga CLM
Conga CLM
Score 8.8 out of 10
Conga CLM
Conga CLM
Score 8.8 out of 10
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User Ratings
ContractHeroDocuSign CLM
Likelihood to Recommend
9.1
(0 ratings)
8.3
(0 ratings)
Usability
8.8
(0 ratings)
-
(0 ratings)
Support Rating
8.5
(0 ratings)
1.0
(0 ratings)
User Testimonials
ContractHeroDocuSign CLM
Likelihood to Recommend
ContractHero shines in scenarios requiring cross-functional collaboration on contracts. It might be less suitable for organizations heavily reliant on mobile contract management or those with a strong emphasis on advanced analytics.
Read full review
DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
Read full review
Pros
No answers on this topic
  • Alerts when documents are signed
  • Notifications if customers don't complete any or all of their required tasks
  • Showing clients exactly where to sign
  • Making signing easy and fast
Read full review
Cons
No answers on this topic
  • Increase sending limit for initial plans
  • Faster return for client service requests
  • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
Read full review
Usability
The platform excels in delivering an intuitive and user-friendly experience. Its seamless navigation, clear interface, and efficient features make it a standout choice. From my experience, ContractHero demonstrates excellence in usability, providing a hassle-free and enjoyable user experience.
Read full review
No answers on this topic
Support Rating
The support for ContractHero has been reliable, with prompt responses to our queries. A more video series would be amazing to help and fasten up the onboarding process
Read full review
I am constantly experiencing issues with SpringCM.
Read full review
Alternatives Considered
We evaluated several contract management solutions, and ContractHero stood out due to its ease of use, and advanced user permission settings. The ability to tailor the platform to our specific and complicated contracts if a big bonus.
Read full review
DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.
Read full review
Return on Investment
No answers on this topic
  • Made our sales process faster and client teams could start implementation faster than increased revenues
  • Our lives are easier as a team when we use e-signatures, saving time, paper, and protecting the environment
  • DocuSign is a well-known brand so that increase our company's value in the eye of clients and makes us look PRO
Read full review
ScreenShots

ContractHero Screenshots

Screenshot of the ContractHero dashboardScreenshot of contract detailScreenshot of the category administratorScreenshot of task remindersScreenshot of the E-signature interfaceScreenshot of AI - prompts