ContractHero is a contract management software for mid-sized and enterprise businesses. Its platform is used to manage all aspects of contracts, deadlines, and signatures. Automated reports and analyses help reduce costs, leverage financial opportunities, and improve risk management. With its integrations, API access, customization options, and customer support, ContractHero is presented as an ideal solution for companies with complex structures and…
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Icertis
Score 9.7 out of 10
Enterprise companies (1,001+ employees)
Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Icertis boasts users among iconic brands and disruptive innovators who use Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+…
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Pricing
ContractHero
Icertis
Editions & Modules
Essential
Contact Sales
per month Dashboard with contract overview, Automatic deadline management, Mass import, Intelligent contract analysis (AI), Onboarding, setup and training ISO27001-certified
Professional
Contact Sales
per month Everything from Essential, Integrations, Digital signatures (FES & QES), Individual data exports, Telephone support
Enterprise
Contact Sales
per month Everything from Professional, Personal account manager, Multi-client capability, Custom Single Sign-On, Multi-factor authentication, Automatic backups
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Offerings
Pricing Offerings
ContractHero
Icertis
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Required
Required
Additional Details
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More Pricing Information
Community Pulse
ContractHero
Icertis
Considered Both Products
ContractHero
Verified User
Anonymous
Chose ContractHero
We evaluated several contract management solutions, and ContractHero stood out due to its ease of use, and advanced user permission settings. The ability to tailor the platform to our specific and complicated contracts if a big bonus.
We opted for ContractHero after comparing it with other solutions due to its emphasis on collaboration, robust search capabilities, and comprehensive audit trail. The platform aligns perfectly with our company's commitment to transparency and accountability.
ContractHero stands out with its user-friendly interface, comprehensive features, and high efficiency. Its intuitive design allows for easy handling, while the extensive features ensure effective contract management. Due to its combination of user-friendliness and powerful …
Ariba contracts is still slightly easier to use, better interface and easier to manage as an administrator than Icertis. Ariba allows administrators the capabilities to make changes and updates with less reliance on support, allowing for independence.
In our organization, we chose Icertis over Ariba Contracts because of its comprehensive feature set and its advanced contract analytics capabilities. We found that Icertis provided us with more flexibility and customization options, which was important for our organization's …
The UI/UX could use some updating compared to the other systems mentioned. I was not a part of the selection process so I cannot speak about that process.
I think that all three of these platforms are solid products. I was not the decision maker in choosing Icertis over the other two products - that was handled by our IT department.
ContractHero shines in scenarios requiring cross-functional collaboration on contracts. It might be less suitable for organizations heavily reliant on mobile contract management or those with a strong emphasis on advanced analytics.
Icertis is a great partner in managing contractual obligations and commitments ! The benefit really comes from the real-time integrations the ICI platform is able to partner with . We are able to save the company time, money, and resources by just knowing what credits are owed in real-time! Before we had the Obligation Management app, the process for tracking SLAs was really clunky and details were often missed. Now, it's a breeze!
Contract Creation and Management: Icertis excels at streamlining the contract creation process. It allows users to easily create and manage contracts using pre-approved templates, which can be customized as needed. The platform also includes built-in e-signature capabilities, making it easy for all parties to sign and execute contracts electronically. This has greatly reduced the time and resources needed for contract management, and has enabled our organization to be more efficient in the contract creation process.
Contract Compliance: Icertis helps organizations stay compliant with regulatory requirements by providing real-time tracking and alerts for contract expiration dates, renewal dates, and other important dates. This feature has been particularly useful for our organization, allowing us to avoid costly contract renewals and stay compliant with legal requirements.
Analytics and Reporting: Icertis provides powerful analytics and reporting capabilities that allow organizations to gain valuable insights into their contract portfolio. These analytics and reports can be used to identify trends, track performance, and make more informed business decisions. This has been particularly beneficial for our organization, allowing us to better understand the performance of our contracts and make more strategic decisions.
Some features are unnecessarily limiting. For example, the inability to delete records or change fields later if it turns out there has been a mistake in how the contract was entered or the term was described. The Icertis form fields are NOT the contract record that is required to be kept. If someone makes an error, they should be able to fix it. The contract itself doesn't change, and that is the business record.
Too much is built on the assumption that the person requesting the contract is the one with the control or ownership of the contract. It would be better if the person to whom the contract is submitted for review was the owner in the system.
Not all requests will in fact end with a contract. Sometimes requests are started and the project is abandoned or put on hold for a period of time. More status fields that reflect the reality of contracting would be helpful.
The platform excels in delivering an intuitive and user-friendly experience. Its seamless navigation, clear interface, and efficient features make it a standout choice. From my experience, ContractHero demonstrates excellence in usability, providing a hassle-free and enjoyable user experience.
The support for ContractHero has been reliable, with prompt responses to our queries. A more video series would be amazing to help and fasten up the onboarding process
super dependent on how much money you want to pay. The general regular support can usually take around one to two weeks to get an answer and sometimes that issue is fixed but the underlying issue is not addressed even if you call out that it is a repeated issue. It appears that sometimes support is not really trained in how your instance is set up so there can be a bit of back and forth just to be able to get the appropriate support.
We evaluated several contract management solutions, and ContractHero stood out due to its ease of use, and advanced user permission settings. The ability to tailor the platform to our specific and complicated contracts if a big bonus.
In our organization, we chose Icertis over Ariba Contracts because of its comprehensive feature set and its advanced contract analytics capabilities. We found that Icertis provided us with more flexibility and customization options, which was important for our organization's specific needs. Additionally, the AI-driven contract insights provided by Icertis have been extremely helpful in helping us optimize business decisions and realize the full potential of our contracts.Another important factor is that Icertis is industry agnostic, while Ariba Contracts has a stronger presence in specific industries. Icertis is more suitable for a wider range of organizations and that's why in our fictional organization we selected it.Overall, both Icertis and Ariba Contracts are powerful contract management software solutions, but Icertis's advanced contract analytics and its flexibility and industry agnostic approach make it a better fit for our fictional organization.
Since implementing the platform, we have seen a significant reduction in the time and resources spent on contract management. This has allowed us to reallocate these resources to other areas of the business, resulting in increased revenue.
Additionally, Icertis has helped us to improve our entitlement and obligations management, allowing us to better track and manage our contract expiration dates, renewals, and other important dates. This has helped us to avoid costly contract renewals and stay compliant with regulatory requirements, thereby protecting us against noncompliance and penalties.
The platform's built-in analytics and reporting capabilities have also been valuable in helping us to gain valuable insights into our contract portfolio, allowing us to make more informed business decisions. Additionally, the platform's contract intelligence has helped us to shorten our sales cycles, which has enabled us to close more deals in less time.
