ContractWorks, An Onit Product vs. Ironclad

[A] user-friendly platform that allows multiple users to store and organize documents across various departments within the company for easy access. [A] tagging feature is a helpful tool in sending reminders for upcoming renewals, etc.

I think it worked realllly well at my previous company where we used it for a very simple form that just required one simple signature from both sides- this was a form used to record custom pricing/discounts for a product that typically was not discounted. In my current role, there are many more required fields on the form/contract, and can be multiple levels of approvals on one side, and then possibly multiple levels of approvals/signatures on the other side. I've never used another solution in the exact same way (like DocuSign) to be able to compare experiences, but on Ironclad, understanding where I am in the completion process can be confusing. Within the app, I wish it was more of just a checklist or schedule of what needs to happen, but it's not written out that clearly. Lastly, there is something wrong with our notifications (I'm not sure if this is specific to my company's settings)- I frequently get 'contract completed' or 'contract signed' email notifications even if that hasn't occurred. They seem to correlate with updating the form or refreshing the sync from SFDC.

• Managing renewals[.]
• Managing timed fee increases[.]
• Easy storing and retrieval of contracts[.]
• Manage roles to determine who sees what. Very granular.
• [The] signature process is quite powerful, and because it's integrated comes with management.

• Ironclad is extremely easy to use, without providing much specific direction to new users.
• It's wonderful to be able to capture the progress of contracts and requests as well as the notes regarding the status.
• It's easy to tag another colleague into a workflow for their input and approvals as necessary.

Incentivized

• E-sign: Transferring of signatures would be ideal or the loading of a personal signature into the e-sign field rather than a generic signature being populated.
• AI: The tagging does not pick up things nor does the software really learn what you want it to. There is a fair bit of manual data entry that has to be done.

• Interface is suboptimal
• It has to be easier to set up new documents and fields. I had to hire a consultant to do the work because it's simply not easy or intuitive
• AI capability is suboptimal. Often, suggested text has nothing to do with the topic being indexed

Incentivized

Current Supply Chain users find great value in ContractWorks. We've been able to demonstrate a better, faster, efficient, cost effective way to solve document and data requirements. ContractWorks is gaining greater interest and acceptance across the Enterprise.

This is a highly approachable product, even for users who are not quick to learn or who have only a basic mastery of basic software applications. If you find that you have members in your organization who have struggled to adapt to a working-from-home model, you may find that this product creates a simple point of entry for them. It is similar in interface to products they have used before and includes generous, high-quality support.

Incentivized

I think it does all the things I need, and it can be simple to use, but it can also be confusing and not intuitive the more functionality you take advantage of. I am especially frustrated by false "form completed" notifications that I receive not only when forms have actually been completed, but also when they've been refreshed from SFDC or otherwise updated.

I've never heard that we've had an outage or error and I 'm in ContractWorks days, evenings and weekends.

We haven't integrated ContractWorks with other systems. Otherwise, reasonably sized documents load fairly quickly and reports extract quickly. I work remotely sometimes it takes an extra minute

I have been offered to review a solution on Zoom by [support manager] and offered on the spot a better way to do things. Have been very pleased with their seminars, their response, their courtesy.

I haven't used the support services for IronClad, but I understand from our legal team, the support is very good, they have replied and provide solutions quickly and effectively. I have used the documentation and support pages which are very complete and which have been updated given the user interface updates.

Incentivized

Read my points before. Cost, features, ease of use.

IronClad is a comprehensive platform that allows legal teams, cross functional teams and approvers to keep track of the suggestions and changes made to legal agreements. It keeps everything in a single place, however it lacks the simplicity and practicality of DocuSign throughout the signing process, so we usually have to use both platforms to complete a legal workforce

Incentivized

Tasked with finding a cost conscious Contract Management platform, we knew change and acceptance across the Enterprise would come slow. Using ContractWorks means not overspending in initial months with fewer users. As our core group becomes more proficient and we demonstrate/prove ease of use to other departments with scale up use and cost together

• Complete elimination of paper-based review process.
• Greatly enhanced search capability for legacy documents.
• Enhanced satisfaction among contract reviewers, ease of use.

Incentivized

• Increased employee efficiency.
• Easily supervised contract application status.
• Easily managed active/inactive contracts.

Incentivized