ContractZen vs. SAP CLM, discontinued

This is a big step up from our use of an Excel spreadsheet to manage hundreds of clients. There is more functionality in the product than we are currently using. It would be useful to learn from others how they are using the tool as we might discover some improved efficiency that we haven't considered.

Incentivized

• Download of all entries
• Reminders
• Searchability indexes

Incentivized

• No contract lifecycle management.
• Governance may not be adequate for large organizations.
• Sign-in with SSO or without SSO can be improved; it's a bit confusing for new users.

Incentivized

The inexpensive ContractZen saves time and money and is a joy to use

Good product.

Incentivized

Have not needed much but available when I do have questions

Incentivized

The capture of the new contracts is more important than the old contracts, somewhat counterintuitively. Once you start saving time using the electronic signing and retrieval, adding old material is easier. Old material additions fit our annual schedule as we've done them during periods of less administrative work.

The barrier of entry with ContractZen was so low. Competition offered a paid proof-of-concept, multiple sales call, and pre-sales analysis for which we had no time and had low interest. ContractZen gave us a demo in 30 minutes, gave me an account and walked me through the product. The cost was significantly lower. Yes, features were fewer in ContractZen but the features were the right ones we needed. Security of the system was adequate and it was cloud-based, which meant we didn't have to maintain servers on premise. Onboarding was easy and describing the system to others to get buy-in was exceptionally easy.

Incentivized

• I have saved 50% of my time when managing and sharing bids and agreements.
• I'll never miss a contract end date - ContractZen has already saved 15% of my total annual contract value.