ContractZen vs. airSlate SignNow

This is a big step up from our use of an Excel spreadsheet to manage hundreds of clients. There is more functionality in the product than we are currently using. It would be useful to learn from others how they are using the tool as we might discover some improved efficiency that we haven't considered.

Incentivized

SignNow is particularly useful for simple documents, forms and contracts where there the fields are pretty standards- names, signature block, title. It would be helpful to have features that allow substitution of certain fill in the blanks such that allow you to use the same template but first have a dialog to integrate language for a person, corporation, partnership or LLP. I'm a lawyer and having the ability to assemble variation of this nature into one template would be helpful. Also (and it may do this) the ability to change the actual form/document within the a template would be useful.

Incentivized

• Download of all entries
• Reminders
• Searchability indexes

Incentivized

• Provides a platform that is easy to create a document with a digital signature.
• Provides a platform that is easy to access for people who are signing digitally.
• The platform is easy for me to see who has or hasn't signed documents I've sent.

Incentivized

• No contract lifecycle management.
• Governance may not be adequate for large organizations.
• Sign-in with SSO or without SSO can be improved; it's a bit confusing for new users.

Incentivized

• When using shared templates, the option to rename the document is at the bottom of the signatures page. I would like that to be visible sooner as some of my team misses it and sends documents to clients with the templated name instead of the correct name because they forgot to scroll down far enough to see it.
• CC'ed contacts used to show suggestions as you typed the email if you've sent that person a document before, but that functionality no longer shows on our account. I'd like to see that brought back.
• It would be nice if we could add folders to our documents page so that we could sort sent and signed documents into individual client folders. The search feature works fine, but folders would help clean up the view for my team.

Incentivized

The inexpensive ContractZen saves time and money and is a joy to use

We love SignNow. SignNow has allowed our business to function more efficiently and effectively. It has also allowed us to streamline our onboarding process and allow us to have everything electronic and use less paper. We are also able to reach and hire people all over the world. Employees and candidates are able to access and sign important and time sensitive documents quickly. The system is user friendly and straightforward.

Incentivized

Good product.

Incentivized

I gave it a 9 because the system is very easy to use, even for those who are not very familiar with digital signatures. It is all very intuitive, you can send, sign and track documents without any complications. I only didn't give it a 10 because sometimes it gets stuck when the file is large (very rare but it happens) or there are a lot of people to sign, and then you have to keep resending it and also, as I mentioned, the dedicated support would be interesting in case of emergency. Dei 9 porque o sistema é bem fácil de usar, mesmo pra quem não é muito familiarizado com essas coisas de assinatura digital. É tudo bem intuitivo, dá pra enviar, assinar e acompanhar os docs sem complicação. Só não dei 10 porque às vezes ele dá umas travadas quando o arquivo é pesado (muito dificil mais acontece) ou tem muita gente pra assinar, e aí precisa ficar reenviando e também como comentei do suporte dedicado que seria interessante em caso de urgência

Incentivized

SignNow is always available when I need it. It seems that most updates occur outside of business hours so I have full functionality when I need it most between the hours of 8am-6pm EST. There has only been I time when I experience application errors when I need to use the system but it did not last long and the issue was resolved within a few hours.

Incentivized

Have not needed much but available when I do have questions

Incentivized

I only used SignNow support when setting up. I uploaded a bunch of documents in the wrong place and needed assistance in moving them. Unfortunately they were not able to move the documents and I needed to upload into a different place. This is where I feel the system itself could benefit from some flexibility for their customers.

Incentivized

It was nice to be shown the basics of the system and be able to see or understand the specific functions our company would need to use, such as the template creation, document grouping and document group templates. Being taught on how to use these functions, made learning them much easier.

Incentivized

The capture of the new contracts is more important than the old contracts, somewhat counterintuitively. Once you start saving time using the electronic signing and retrieval, adding old material is easier. Old material additions fit our annual schedule as we've done them during periods of less administrative work.

Make sure you know exactly what you need before implementation and be sure to ask how to use the most important functions of the system that you will be using.

Incentivized

The barrier of entry with ContractZen was so low. Competition offered a paid proof-of-concept, multiple sales call, and pre-sales analysis for which we had no time and had low interest. ContractZen gave us a demo in 30 minutes, gave me an account and walked me through the product. The cost was significantly lower. Yes, features were fewer in ContractZen but the features were the right ones we needed. Security of the system was adequate and it was cloud-based, which meant we didn't have to maintain servers on premise. Onboarding was easy and describing the system to others to get buy-in was exceptionally easy.

Incentivized

SignNow doesn't offer 3 x free documents to be signed monthly, and requires a subscription vs a pay-per-use, which is where Secured Signing shines. Secured Signing also has video verification and additional security measures that SignNow doesn't have. However, I find SignNow to be easier to use than Secured Signing.

Incentivized

• I have saved 50% of my time when managing and sharing bids and agreements.
• I'll never miss a contract end date - ContractZen has already saved 15% of my total annual contract value.

• It has helped in having documents eSigned by geographically dispersed teams
• As a non-profit org, it helps to have a 'free' tool/service that is reliable and functional
• As a PMO uses standard template documents across all managed projects, it helps to be able to upload and download documents with ease

Incentivized