ControlUp vs. Oracle Real User Experience Insight (discontinued)

ControlUp is great on seeing what an end user is doing in a Citrix session and can help figure out why a user might be having an issue. The console also offers a bunch of tools on the right click menu. Things from making registry changes on a remote machine to network tools like ping, nslookup and other troubleshooting tools

Incentivized

Useful if the matrixes are used with maximum attention.

Incentivized

• Easy to find information when troubleshooting a problem
• Information is clearly presented
• Information is easy to arrange (sort, filter, drill down)
• Information provided is useful out of the box but can also be customized

• KPI dashboard
• Data Browser
• Performance and Violation Overview

Incentivized

• ControlUp has a quick and easy way to submit feature request but I with they had a public list of things being proposed that the community could vote on to show what is important to those of us that use the product.
• The console is very memory intensive. They are working on a web version but I am not sure how long it will be before they get all the same features in the new web console.

Incentivized

• High cost.
• Training is very expensive.

Incentivized

In four years of using SysTrack I never once felt like I knew where to go in investigate a problem. ControlUp is much easier to use and provide great information.

DbProtect is a leading security software designed for large-sized businesses. DbProtect cloud and Oracle Real User Experience Insight can be used on-premises. DbProtect is considered more expensive to implement than Oracle Real User Experience Insight so we think it is profitable to use Oracle Real User Experience Insight rather than DbProtect.

Incentivized

• its licensing cost is a bit on high

Incentivized

• Executive dashboard.
• RUEI can be used to monitor end-user activity and business services.

Incentivized