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C1Conversations by ConvergeOne vs. Live2Support

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
C1Conversations
Score 0.0 out of 10
N/A
ConvergeOne Conversations offers a full array of AI/Bot Solutions, ranging from an “AI Starter package” with simple ConvergeOne-developed Virtual Assistants, to more sophisticated Bots sourced through strategic partnerships with Industry-leading AI/Bot providers. ConvergeOne Conversations is a ConvergeOne-Hosted offering, providing all the benefits of a full-managed Cloud solution, including consumption-based pricing, “futureproof” expansion, and no need to invest in expensive…N/A
Live2Support
Score 10.0 out of 10
N/A
Live2Support is a live chat software for online customer service
$9.99
per month
Pricing
C1Conversations by ConvergeOneLive2Support
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
C1ConversationsLive2Support
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
C1Conversations by ConvergeOneLive2Support
Best Alternatives
C1Conversations by ConvergeOneLive2Support
Small Businesses
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Medium-sized Companies
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Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
C1Conversations by ConvergeOneLive2Support
Likelihood to Recommend
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
C1Conversations by ConvergeOneLive2Support
Likelihood to Recommend
ConvergeOne
No answers on this topic
Live2Support
Using LiveChat for the type of company I work for (inside sales - remote) is wonderful. Since we are not seeing our clients face to face, the chat feature on our website is amazing for helping assist others.

The only time it becomes a hassle is when the current client/chatter wants a direct call from the person they are chatting with. We try not to double dip in being logged into both the phone and chat at the same time, but we typically are able to resolve the issue without any pains.
Verified User
Anonymous
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Pros
ConvergeOne
No answers on this topic
Live2Support
  • Their customer support is so quick with help/responses!
  • In the two years that I have used the product, I haven't experienced any downtime.
  • Consistency, professional and clean, user-friendly.
Verified User
Anonymous
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Cons
ConvergeOne
No answers on this topic
Live2Support
  • Making it easier to find archived chats (having the option for just one's self)
  • Color scheme changes - maybe some darker colors, not as bright/whites
  • A different way of transferring to dept's and not just giving a direct transfer option as the first option.
Verified User
Anonymous
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Alternatives Considered
ConvergeOne
No answers on this topic
Live2Support
They all serve different purposes but LiveChat is the only platform that's actually just for chatting rather than for communication amongst remote employees. All systems work together though and for that, our teams run smoothly and communication is amazing!
Verified User
Anonymous
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Return on Investment
ConvergeOne
No answers on this topic
Live2Support
  • Helps us keep up with our current customers and resolve their issues ASAP
  • Allows for new sales to come through easily. Makes it easier to explain the product and show as we go along.
  • API's allow for a ticket to be created with each chat (into our CRM) and allows us to keep track of the chatters throughout the day and log any information we may have missed.
Verified User
Anonymous
Read full review
ScreenShots