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CoPilot vs. Zendesk Sell

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CoPilot

    Score8.4 out of 10
    N/ACoPilot is a Sales Automation platform from the makers of Autopilot. Features include the the capabilities to engage and nurture prospects with personalized email drip campaigns, automate follow up emails to reduce time spent prospecting, measure performance in real-time, and interface with Salesforce.

    $29

    per month

    Zendesk Sell

    Score8.8 out of 10
    N/AZendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk…

    $19

    per seat/month billed annually

    Pricing
    CoPilotZendesk Sell
    Editions & Modules
    Pay Yearly - Starter
    $29
    per month per user
    Pay Monthly - Starter
    $39
    per month per user
    Pay Yearly - Professional
    $69
    per month per user
    Pay Monthly - Professional
    $89
    per month per user
    Pay Yearly - Advanced
    $119
    per month per user
    Pay Monthly - Advanced
    $139
    per month per user
    Supersonic
    Custom
    Sell Team
    $19.00
    per seat/month billed annually
    Reach prospecting enrichment add-on (requires a Sell Subscription)
    $27.00
    Per User Per Month (billed annually)
    Sell Professional
    $49.00
    per seat/month billed annually
    Sell Enterprise
    $99.00
    per seat/month billed annually
    Sell Elite
    $199.00
    per seat/month billed annually
    Offerings
    Pricing Offerings
    CoPilotZendesk Sell
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    CoPilotZendesk Sell
    Sales Force Automation
    Comparison of Sales Force Automation features of CoPilot and Zendesk Sell
    Feature
    CoPilot
    -
    Ratings
    Zendesk Sell
    6.6
    15 Ratings
    Customer data management / contact management00 Ratings8.914 Ratings
    Workflow management00 Ratings6.115 Ratings
    Territory management00 Ratings4.98 Ratings
    Opportunity management00 Ratings7.913 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings6.915 Ratings
    Contract management00 Ratings5.410 Ratings
    Quote & order management00 Ratings3.97 Ratings
    Interaction tracking00 Ratings7.915 Ratings
    Channel / partner relationship management00 Ratings7.811 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of CoPilot and Zendesk Sell
    Feature
    CoPilot
    -
    Ratings
    Zendesk Sell
    9.0
    12 Ratings
    Case management00 Ratings9.07 Ratings
    Call center management00 Ratings9.08 Ratings
    Help desk management00 Ratings9.011 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of CoPilot and Zendesk Sell
    Feature
    CoPilot
    -
    Ratings
    Zendesk Sell
    6.9
    12 Ratings
    Lead management00 Ratings6.012 Ratings
    Email marketing00 Ratings7.89 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of CoPilot and Zendesk Sell
    Feature
    CoPilot
    -
    Ratings
    Zendesk Sell
    5.3
    13 Ratings
    Task management00 Ratings8.013 Ratings
    Billing and invoicing management00 Ratings1.05 Ratings
    Reporting00 Ratings7.013 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of CoPilot and Zendesk Sell
    Feature
    CoPilot
    -
    Ratings
    Zendesk Sell
    8.2
    15 Ratings
    Forecasting00 Ratings7.812 Ratings
    Pipeline visualization00 Ratings7.914 Ratings
    Customizable reports00 Ratings9.014 Ratings
    Customization
    Comparison of Customization features of CoPilot and Zendesk Sell
    Feature
    CoPilot
    -
    Ratings
    Zendesk Sell
    4.2
    15 Ratings
    Custom fields00 Ratings7.815 Ratings
    Custom objects00 Ratings4.910 Ratings
    Scripting environment00 Ratings1.16 Ratings
    API for custom integration00 Ratings3.08 Ratings
    Security
    Comparison of Security features of CoPilot and Zendesk Sell
    Feature
    CoPilot
    -
    Ratings
    Zendesk Sell
    9.5
    14 Ratings
    Single sign-on capability00 Ratings9.912 Ratings
    Role-based user permissions00 Ratings9.011 Ratings
    Social CRM
    Comparison of Social CRM features of CoPilot and Zendesk Sell
    Feature
    CoPilot
    -
    Ratings
    Zendesk Sell
    4.0
    5 Ratings
    Social data00 Ratings1.04 Ratings
    Social engagement00 Ratings6.95 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of CoPilot and Zendesk Sell
    Feature
    CoPilot
    -
    Ratings
    Zendesk Sell
    5.4
    7 Ratings
    Marketing automation00 Ratings9.87 Ratings
    Compensation management00 Ratings1.03 Ratings
    Platform
    Comparison of Platform features of CoPilot and Zendesk Sell
    Feature
    CoPilot
    -
    Ratings
    Zendesk Sell
    8.0
    13 Ratings
    Mobile access00 Ratings8.013 Ratings
    User Ratings
    CoPilotZendesk Sell
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (4 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)