Cordial vs. Mautic (open source)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cordial
Score 9.9 out of 10
Mid-Size Companies (51-1,000 employees)
Cordial Intelligent Messaging is an email marketing solution built around features such as triggered messaging, real-time data segmentation, and robust integrations.N/A
Mautic
Score 9.0 out of 10
N/A
Mautic Community Edition is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source edition is community supported. Support is available for Acquia Campaign Studio, which is based on Mautic technology acquired by Acquia in May 2019. Acquia Campaign Studio is available on the
$0
Pricing
CordialMautic (open source)
Editions & Modules
No answers on this topic
Mautic Marketing Automation
$0
Offerings
Pricing Offerings
CordialMautic
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CordialMautic (open source)
Considered Both Products
Cordial
Chose Cordial
Although, Cordial was already our ESP when I was hired on. I believe the factors that led to us selecting Cordial were features and pricing. Cordial was more affordable and had comparable (if not better) features.
Chose Cordial
Cordial by far has the best UI for simple navigation.
Chose Cordial
I use MailChimp since it offers a free service with maximum features to get started. When we started to get a lot of clients we started to use Cordial Messaging and we are extremely satisfied with what we get back. Cordial is the best choice when we compare it to MailChimp and …
Mautic
Chose Mautic
Salesforce and Dynamics may be fine if you can afford them, but don't offer much more than what you get from Mautic, for free and with total control and longer term active development.

SugarCRM ended development and maintenance of their Community Edition around 2018. The …
Chose Mautic
Infusionsoft, at the time I tested it, had a crazy editor--very unintuitive and not very clean. Mautic (open source) makes it much easier to build up campaigns. Besides that, it didn't provide what we needed to justify the lack of possibility to self-host it and the requirement …
Chose Mautic
We had originally tested Mailchimp and Sendy, but they are best used as bulk email marketing tools. Where Mautic really shines is as a full-service contact resource center, so you can do full contact list management, as-complicated-as-you want drip campaigns, all still while …
Chose Mautic
I have used Acton Marketing Automation and Mautic is very comparable to it. Acton is very pricey for a small business and Mautic offers many of the same features. Acton does, however, have support that will setup your system for you. Mautic does not have that if you are setting …
Chose Mautic
Well, it's like the same tool, but with different features. Overall, it is a friendly tool, easy to use, reliable, and it protects private information. We love it as I said before, we recommend it. It's a great asset. Mautic has all you need for your marketing needs.
Chose Mautic
Mautic is the new kid on the block, bred from an open source product, we chose to purchase the hosted/supported version. I felt like it stacked up very well against Act-On and even Pardot. I like their data API push and pull with Salesforce - very quick, and the queue was …
Chose Mautic
Mautic's competitive advantage is cost. Other solutions can be prohibitively expensive, and some other marketing automation solutions I had used required costly up-front investment for onboarding. I chose Mautic because I had grown weary of the aggressive sales tactics and …
Features
CordialMautic (open source)
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Cordial
7.4
Ratings
7% below category average
Mautic (open source)
8.6
Ratings
12% above category average
WYSIWYG email editor4.00 Ratings8.00 Ratings
Dynamic content6.30 Ratings7.90 Ratings
Ability to test dynamic content6.80 Ratings7.90 Ratings
Landing pages10.00 Ratings9.50 Ratings
A/B testing7.00 Ratings9.00 Ratings
Mobile optimization7.50 Ratings8.50 Ratings
Email deliverability reporting8.40 Ratings8.50 Ratings
List management7.50 Ratings9.50 Ratings
Triggered drip sequences9.30 Ratings8.60 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Cordial
7.0
Ratings
9% below category average
Mautic (open source)
8.9
Ratings
20% above category average
Dashboards8.50 Ratings9.10 Ratings
Standard reports6.50 Ratings9.10 Ratings
Custom reports6.00 Ratings8.60 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Cordial
-
Ratings
Mautic (open source)
8.4
Ratings
7% above category average
Lead nurturing automation00 Ratings8.50 Ratings
Lead scoring and grading00 Ratings8.50 Ratings
Data quality management00 Ratings8.50 Ratings
Automated sales alerts and tasks00 Ratings8.10 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Cordial
-
Ratings
Mautic (open source)
8.6
Ratings
15% above category average
Calendaring00 Ratings8.10 Ratings
Event/webinar marketing00 Ratings9.10 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Cordial
-
Ratings
Mautic (open source)
7.5
Ratings
0% below category average
Social sharing and campaigns00 Ratings7.50 Ratings
Social profile integration00 Ratings7.50 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Cordial
-
Ratings
Mautic (open source)
6.0
Ratings
22% below category average
API00 Ratings7.50 Ratings
Role-based workflow & approvals00 Ratings8.10 Ratings
Customizability00 Ratings7.90 Ratings
Integration with Salesforce.com00 Ratings4.60 Ratings
Integration with Microsoft Dynamics CRM00 Ratings4.00 Ratings
Integration with SugarCRM00 Ratings4.00 Ratings
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CordialMautic (open source)
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Score 10.0 out of 10
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Vbout
Score 9.9 out of 10
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VerticalResponse
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Score 10.0 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
Enterprises
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Emma by Marigold
Score 9.4 out of 10
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Score 9.0 out of 10
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User Ratings
CordialMautic (open source)
Likelihood to Recommend
6.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
CordialMautic (open source)
Likelihood to Recommend
HELPFUL: - Adding browse events to our website and subsequent automated trigger emails. - A/B testing on subject lines for automated templates. - Scheduling emails in the user's time zone. NOT HELPFUL: - A/B testing on subject lines for batch (manual) messages. - Sending to users based on their optimal email open patterns. - Stage vs Production interaction.
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Mautic is well suited for users who do not require a lot of maintenance on the technical areas and have only the general requirements of the email marketing sector. In case the users have more precise requirements and are more focussed on the quality and a proper quantitative analysis, Mautic would not be an ideal choice. In other words for small companies Mautic would be an idea choice where the budget is a constraint and the extent of use is low but in cases where budget is not really a constraint against the performance and quality, Mautic would not be an ideal choice.
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Pros
  • The UI is very clean and simple. Allow for easy navigation.
  • The sculpt tool in Cordial allows for easy email creation.
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  • Mautic is very good at the tagging system.
  • Mautic is very good at tracking website visitors. Visitors are first marked as unknown, however, once you get a signup Mautic automatically updates their profile.
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Cons
  • No direct sign up available.
  • No information about pricing.
  • Too pricy.
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  • Reporting can be very misleading sometimes, but you just need to get the hang of it
  • When emailing, you need to know the exact time zone the server is set on, because it may not send the task when you think it would.
  • We think it may have more room to add more templates, the one the platform has turned boring over time— I think it would be an interesting update.
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Alternatives Considered
Simple tool and navigation, real-time results, client success team.
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Salesforce and Dynamics may be fine if you can afford them, but don't offer much more than what you get from Mautic, for free and with total control and longer term active development. SugarCRM ended development and maintenance of their Community Edition around 2018. The long-term roadmaps for free versions of SugarCRM or its forks were very unclear
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Return on Investment
  • Enabled us to create more personalized customer touchpoints to further improve our CX.
  • Optimization of messaging/content through A/B or MVT testing in smaller batches.
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  • Automating interactions with clients in an early funnel stage
  • Focusing your sales team on the best qualified leads
  • Influencing purchase decisions along the customer journey
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ScreenShots

Cordial Screenshots

Screenshot of Testing Powered by Machine-Learning: Never wait for an answer again. Test multiple message variations in real-time.Screenshot of Testing Powered by Machine Learning: Never wait for an answer again. Test multiple message variations in real-time.Screenshot of Native Drag-and-drop Email Builder: Build completely custom 1:1 personalized messages in seconds.Screenshot of Effortless Campaign Orchestration: Create sophisticated cross-channel message streams based on simple if/then statements.Screenshot of Up-to-the-Second Analytics and Reporting: Track customer behavior across all of your digital properties.Screenshot of Native Drag-and-Drop Editor: Build completely custom 1:1 personalized messages in seconds.