CoreMedia vs. OpenText Web CMS

I think this CMS is best suited as an enterprise level system. For small, or simple sites, there are better options, but for large high-traffic sites, this is a great CMS.

OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.

Incentivized

• CoreMedia is a robust system that can manage large sites with multiple, well-organized subsites.
• CoreMedia has a built-in workflow system that functions well for a distributed contributor model.

Incentivized

• Offering compelling experiences to customers, which help in improving satisfaction
• Information is delivered across multiple channels
• Testing relevant result sets to improve the rate of website conversion

Incentivized

• Every so often, there would be issues with HTML, that were occasionally difficult to troubleshoot.
• Suggest having a preview feature that would show exactly what the website will look like after changes are implemented.
• Add direct social media feature.

Incentivized

• I have recommendation for improvements.
• It is easy to work with all the features.
• All necessary content management tools are included.

Incentivized

CoreMedia continues to refine and deliver new features. They also explore new technologies and trends, like social media integration. The platform is solid and growing. We are also slightly locked into using CoreMedia. Migrating such a large amount of content to another system would likely not be feasible or prudent.

Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.

Incentivized

Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.

Incentivized

Set aside more time than you think you need to migrate content. That is the hard part. Implementing the technology is easy.

CoreMedia is slightly better. I was not a part of the original team to select CoreMedia for our web content management tool. It was already in place when I came to my organization, but it's certainly presented challenges along the way as well as solutions to certain problems. I think at this point, we're going to continue using CoreMedia, although we're investigated ways to enhance our use of it.

It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.

Incentivized

• Once trained, users really ramp up, but getting them to switch mindsets has not been easy or painless.
• We can easily show ROI with add-ons and increasingly do so.
• Since it's a very large site, we have to go a bit slower than everyone would like in terms of the roll-out.

Incentivized

• We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
• Quick publication of content across the main digital channels.
• We run our digital campaigns swiftly.
• We've maintained our brand consistency for three years.

Incentivized