Deltek Costpoint vs. Ridder iQ

Deltek Costpoint is the most frustrating and clunkiest software I've ever used, and I've been using software for 30 years. The interface appears to have been developed before the internet and HTML and does not appear to use any modern widgets made for HTML. Every button click or menu selection requires a pause while something else loads. Our employees waste much time trying to figure out (what should be) simple tasks, and I've spoken with nobody in our company that likes the software. We've had trainings on Costpoint, but people still have issues constantly.

The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them. Dutch Translation: De beste in het complete productieproces. Het biedt de juiste informatie op een zeer bruikbare manier. Het is redelijk goed in de verkoop, maar het gebrek aan kortingen op verkoopartikelen en verkoopproductie is niet ideaal. Aan de andere kant biedt ECI een uitstekende service bij het zoeken naar maatwerkoplossingen waar we die nodig hebben. This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Incentivized

• I love how you can cut a check and it opens a PDF version so it can be saved for retention at a later date if needed.
• I love how you can research vendor history different ways. It allows you to input a range or just enter one at a time.
• I also love that there are tons of reports that can be run to help with any projects.

Incentivized

• Flexibility in setting budgets for specific parts of a project
• Insight in costs (journaldetails)(bookkeeping, however not Ridder financials)
• Sending out offers and order confirmation
• sending out purchase orders
• Flexibiliteit bij het vaststellen van budgetten voor specifieke onderdelen van een project
• Inzicht in kosten (journaalgegevens) (boekhouding, echter geen Ridder financials)
• Het versturen van offertes en orderbevestigingen
• het versturen van inkooporders

Incentivized

• There were not enough dimensions for our project needs. We often had to combine fields, which resulted in a lot of project lines.
• I cannot stress enough how important it is to make reports easy to customize.
• Real-Time PTO balances would be helpful when running PTO reports.
• Needs a mobile app

Incentivized

• The ability to copy item lines from receipts to a BOM
• Adding photos to comment blocks in quotes makes the system slow. The photos are added in full size instead of asking for a small version.
• De mogelijkheid om artikelregels van ontvangsten naar een stuklijst te kopiëren
• Het toevoegen van foto's aan commentaarblokken tussen aanhalingstekens maakt het systeem traag. De foto's worden op volledige grootte toegevoegd in plaats van dat er om een ​​kleine versie wordt gevraagd.

The cost for our size company may be to high by the time we review, because when purchasing additional licenses on two separate occasions, only 3 months apart, there was a price increase.

Incentivized

Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.

For what we mainly use Deltek for it is a great system. The cost for licenses can become an issue because as a growing company we are in need of licenses from time to time and the process is very cumbersome.

Incentivized

Ridder iQ is friendly to use. With the use of roles we can give a very good user experience to our employees; they are more in control of their tasks. Since we use Ridder iQ, the right information is available for everybody in our organization, all on demand. Dutch Translation: Ridder iQ is gebruiksvriendelijk. Door rollen te gebruiken, kunnen we onze medewerkers een zeer goede gebruikerservaring bieden; ze hebben meer controle over hun taken. Sinds we Ridder iQ gebruiken, is de juiste informatie voor iedereen binnen onze organisatie beschikbaar, direct beschikbaar.

Incentivized

The software is so huge and clunky that I wouldn't know how to ask for support. Here is my example of support needed: "Hello, I'm filling out my timesheet like I have been doing every day for years, and suddenly this error message came up that says "Error: 6HX7: PLC not available". I just made that up as an example of the cryptic error messages, but what is that telling me?

Expert level of the support engineers is adequate. However in our opinion it does take a fair amount of time to respond

Incentivized

It would be great if there were better training documents that could be downloaded without having to go through the DLZ.

Incentivized

I didn't work here yet at the time of the implementation

Incentivized

Deltek Costpoint is really in a class by itself. There really aren't any true competitors that have project accounting as a staple of their software enterprise suite. Certain components of Costpoint might compete with large ERP systems but each one is unique to that particular industry whereas Costpoint works across all industries and is seamless.

Incentivized

Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria. Dutch Translation: Ridder iQ is gespecialiseerd in onze branche en heeft mensen met veel kennis in huis. Ridder iQ is daarom veel geschikter dan een ERP-oplossing, die niet gespecialiseerd is in de maakindustrie. Bovendien onderscheidt Ridder iQ zich qua aanpasbaarheid ten opzichte van oplossingen zoals ISAH. De keuze was dan ook snel gemaakt, want kennis en aanpasbaarheid zijn belangrijke criteria.

Incentivized

• Costpoint has made it possible for our business to get our invoices paid quickly and on time
• Costpoint has made it possible for our business to get a ISO audits cleared every year
• Costpoint has made it possible for our business to always setup projects in a standardized manner that either meets or goes beyond the industry standards.

Incentivized

• Implement the business rules and forces them to be applied
• SDK is used 90% for managing all order inputs and product BOM
• The software tends to come to an halt for changes for on premise which is required of you have software/machines communicating to/from the ERP
• Implementeer de bedrijfsregels en zorg ervoor dat ze worden toegepast
• SDK wordt voor 90% gebruikt voor het beheren van alle orderinputs en product-BOM
• De software loopt vaak vast bij wijzigingen voor on-premises, wat vereist dat u software/machines hebt die met het ERP communiceren