Coupa vs. GEP SMART

Coupa

134 Reviews and Ratings

GEP SMART

30 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Coupa	Score7.9 out of 10	N/A	Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.	$549 per year
GEP SMART	Score7.3 out of 10	Enterprise companies (1,001+ employees)	GEP SMART is a procurement platform, meant as an end-to-end unified procurement solution that provides synergy between finance and purchasing and process fluidity.	N/A

Pricing

Coupa

GEP SMART

Premium Support: $499+
per year
Verified: $549
per year
Advanced: $4800
per year
Registered: Free

No answers on this topic

Pricing Offerings
Coupa	GEP SMART
Free Trial
No	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	Coupa	GEP SMART
Considered Both Products	Coupa Software No answer on this topic	GEP Verified User Chose GEP SMART No comments.I didn't make the purchasing decision. Incentivized Helpful? Verified User Chose GEP SMART At the time of selection, about 4 years ago, GEP offered the best balance of usability, functionality, cost, and partnering for our needs. Since then we have re-evaluated the market and there are now other vendors that offer a better mix, together with a superior innovation … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

TrustRadius Insights
	Coupa	GEP SMART
Highlights	Research Team Insight Published July 1, 2020 Coupa and GEP SMART are both procurement software. They are most commonly used by large businesses and enterprises. Coupa is sometimes adopted by smaller organizations as well. Beyond general procurement processes, Coupa has some additional capabilities like inventory management, and it also is heavily used for its invoicing management features. GEP SMART focuses on its spend visibility features, unifying spend processes and expense management across disparate financial systems within the enterprise. Features Both Coupa and GEP SMART have various specializations that help them stand out among users. Coupa excels in its invoice management capabilities. The platform’s flexibility around invoicing capabilities makes it a viable option beyond traditional procurement industries like manufacturing. It also has excellent integrations with other financial systems organizations use, such as Enterprise Resource Planning platforms. GEP SMART stands out for its visibility into enterprises’ global spend, allowing for a unified view of expenses within the procurement process. Additionally, reviewers highlight the vendor’s excellent customer support throughout GEP SMART’s implementation and product lifecycle. GEP SMART also has robust customization abilities, particularly around workflows and reporting. Limitations There are also drawbacks to Coupa and GEP SMART alike that buyers should keep in mind. Coupa’s excellence around invoicing trades off with lackluster expense support. Expense management processes have been bottlenecks and points of frustration for some users, particularly managing and reporting on expenses as an administrator. Related to these frustrations, Coupa’s mobile application is also far weaker and less efficient than the desktop application, limiting on-the-go expense reporting. The interface is also not user friendly for administrators and end-users alike. On the other hand, GEP SMART can require more manual actions than users might be used to. There is limited automation in certain areas, especially when sending data between various procurement processes. There are also some limitations in e-invoicing in certain geographic areas. Pricing Coupa does not specify pricing publicly. Pricing is instead quoted on a customer-by-customer basis. GEP SMART pricing is also offered by quote from the vendor.

User Ratings
	Coupa	GEP SMART
Likelihood to Recommend	8.0 (26 ratings)	7.0 (11 ratings)
Likelihood to Renew	- (0 ratings)	7.3 (2 ratings)
Usability	10.0 (1 ratings)	6.9 (11 ratings)
Performance	- (0 ratings)	6.6 (11 ratings)
Support Rating	- (0 ratings)	8.0 (2 ratings)
Implementation Rating	- (0 ratings)	7.3 (1 ratings)