Coupa vs. TripIt

Suitable: Simple indirect procurement. Low cost; short cycle implementation. Less Suitable: Complex procurement scenario requiring serious vendor collaboration. End-to-end integration. Direct Material Procurement, especially when planning, quality inspection, and other miscellaneous activities are involved, requires handling various special statuses and updates to meet industry- or country-specific requirements.

Incentivized

TripIt is one of those business apps that, while not strictly required, represents a huge quality of life improvement for those of us who travel regularly for work. Capturing your itinerary information in one place, so you have one point of reference is a great benefit. When you couple that with relevant notifications about your itinerary, and an Apple Watch app for quick at-a-glance information about your travel plans, you really can't beat it. Highly recommended.

Incentivized

• A consistent format is helpful because if you learn the tool once, then you should be set for long term success.
• Straightforward with some of the fields (not all), but for some pieces of work. It is easy enough due to the direct nature of the tool.

Incentivized

• Travel itinerary tracking to see track delays or flight changes (pro version)
• Seat tracker to nab the best seat no matter what class of air travel (pro version)
• Time to airport, train station information (pro version)
• Check in reminder (pro version)

Incentivized

• With one particular customer I have had about 40 emails to be accepted as a vendor. With other customers before Coupa became horrendous I had no problems. As an existing Coupa user why do I have to create a new profile?
• I have been accepted as a user 3 times then a day later Coupa wants the same form filled again and again.
• Help is only on a chat line. You cannot speak to anyone and in my opinion they are not helpful. Their suggstions have gotten me nowhere. They refer me to talk with my customer to straighten out the problem. My cusotmer doesn't have a clue.
• I'm considering not to accept purchase orders that require invoicing through Coupa.

• Some addresses sometimes do not load (But this is becoming rare these days)
• Add some color to the icons (again minor improvement)
• Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points

Incentivized

I love using coupa but i'm not the decision maker in this regard.

Incentivized

I have been using it for a while now and I did renew it every year because it is the best way for me to keep my travel plans in one place with easy visualization

Incentivized

-Could be easy or hard to use depending on corporate policies and compliance. At times, errors and cryptical message associated with them could drive users mad.

Incentivized

It is very easy to use and you can combine with Apple Watch por easier usage. Also, it can be synchronised with your gmail for automatically update your travel plans and that ways is even more helpful.

Incentivized

Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!

Incentivized

pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.

Incentivized

-Support is generally speaking OK (not great). The user community is quite active, and the response time is acceptable. I would certainly hope there's more user-generated content (like in SAP, Oracle, and Linux, etc.), but I suppose Coupa is still not large enough, and the incentives are not yet there.

Incentivized

This rating is solely based on information I've gotten for TripIt's self-help options. I've never had to contact them directly for support. Nonetheless, their online FAQ and knowledgebase have provided answers to all the questions I've had, including the lack of a boarding pass feature that I mentioned earlier in my review. All in all, I've had no issues here.

Incentivized

The employee that trained me was not particularly interesting in teaching me but they were not a Coupa employee.

Incentivized

Set up clear workflows & processes for the masses! No problems with software, only end users...haha

Incentivized

Coupa fits within our desire to have best of breed systems delivering value to our organization. We generally work with true cloud providers that are available anytime, anywhere for our mobile workforce. We are pleased that Coupa is in our lineup of service solutions.

Incentivized

I haven't evaluated any others. I have been happy with TripIt so I have not felt the need to find others. I am not really aware of any others. I might eventually looks at others if TripIt stops coming up with enhancements. I have no plans to search yet.

Incentivized

Tripit is working great for everyone, each department meeting both company and individual needs.

Incentivized

• The Sourcing Module has returned our investment 23 times on an annualized basis.
• We're now SOX compliant and as a public company, that's keeping us compliant with our corporate charter.
• Having one central invoicing location has reduced our AP calls significantly. Our suppliers now have visibility into where their invoice is in the payment cycle. We also have a much higher invoice-to-pay cycle.

Incentivized

• Comfort of mind is a huge personal positive impact.
• When a work-related emergency occurred, the co-workers could know if someone would be able to answer a phone call or were in the middle of a flight.
• No negative impact unless a co-worker didn't use it when traveling - disrupted the team more than we expected.

Incentivized