TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrazyCall

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects. CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue…

    $29

    per month ($8 for each additional user over 3)

    Pricing
    CrazyCall
    Editions & Modules
    Plus
    $29
    per month ($8 for each additional user over 3)
    Plan C
    $40
    per user / month
    Advanced
    $75
    per month ($20 for each additional user over 5)
    Offerings
    Pricing Offerings
    CrazyCall
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsPlans priced per user / month. Exclusive of connection costs. Competitive rates available.
    More Pricing Information
    Community Pulse
    CrazyCall
    Considered Both Products
    CrazyCall
    Chose CrazyCall
    CrazyCall is a phone system that offers features and resources to increase sales in the blink of an eye. I really like that it is a tool that saves money and time, in addition to guaranteeing growth in our company, it brings benefits to our clients with the opportunity to …
    Incentivized
    Chose CrazyCall
    CrazyCall integrated with our CRM better than the other competitors. The integration was seamless and offered exactly what we were looking for. Some of the other competitors that we were evaluating were not able to integrate with our CRM in the same manner. That is why we ended …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    CrazyCall
    Contact Center Software
    Comparison of Contact Center Software features of CrazyCall
    Feature
    CrazyCall
    8.5
    3 Ratings
    Agent dashboard8.43 Ratings
    Validate callers8.43 Ratings
    Outbound response8.43 Ratings
    Call forwarding8.73 Ratings
    Click-to-call (CTC)8.73 Ratings
    Warm transfer8.43 Ratings
    Predictive dialing8.73 Ratings
    Interactive voice response8.43 Ratings
    REST APIs8.43 Ratings
    Call scripts8.73 Ratings
    Call tracking8.73 Ratings
    Multichannel integration8.43 Ratings
    CRM software integration8.73 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of CrazyCall
    Feature
    CrazyCall
    8.5
    3 Ratings
    Inbound call routing8.43 Ratings
    Omnichannel inbound routing8.43 Ratings
    Recording8.43 Ratings
    Quality management8.73 Ratings
    Call analytics8.73 Ratings
    Historical reporting8.43 Ratings
    Live reporting8.43 Ratings
    Customer surveys8.43 Ratings
    Customer interaction analytics8.73 Ratings
    User Ratings
    CrazyCall
    Likelihood to Recommend
    8.7
    (3 ratings)