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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Creatio

    Score9.7 out of 10
    N/ACreatio is a provider of a no-code platform to automate industry workflows. The Creatio offering includes a no-code platform (Studio Creatio), along with CRM applications for Marketing, Sales, and Service, industry workflows for 20 verticals and marketplace add-ons. Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom. Sales Creatio - an end-to-end…

    $10,000

    per year (minimum price for new users)

    Pricing
    Creatio
    Editions & Modules
    Growth
    $25
    per month per user
    Enterprise
    $55
    per month per user
    Unlimited
    $85
    per month per user
    Offerings
    Pricing Offerings
    Creatio
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsCreatio Sales, Creatio Marketing, and Creatio Service are available as add-ons for $15 per month, per user. Creatio AI is included in every tier of the Creatio platform (Growth, Enterprise, and Unlimited). Additional AI Tokens are available for $150 per pack. 5 user minimum.
    More Pricing Information
    Community Pulse
    Creatio
    Considered Both Products
    Creatio
    Chose Creatio
    Creatio has both AWD and Xpression functionality plus more.
    Incentivized
    Chose Creatio
    Creatio was both more affordable and easier to customize than Salesforce, if slightly less robust, and represented an easy decision when we made the switch.
    Incentivized
    Chose Creatio
    We previously used Salesforce as our CRM. While it has great functionality, we found it to be cost prohibitive to always require consultants to configure and update as our business needs or processes changed. No other platform reviewed ticked as many boxes as we needed in its …
    Incentivized
    Chose Creatio
    Creatio is miles ahead of Infor - now, looking back on Infor, it seems very dated and restricted. I love how you can work things out and change things yourself in Creatio. And if things are a bit more complicated, you have your dedicated team person to help you. We have …
    Incentivized
    Chose Creatio
    Although we haven't totally removed Oracle CX Sales, it's less effective due to its outdated sales marketing capabilities unlike Creatio, which offers robust tools at a lower cost.
    Incentivized
    Chose Creatio
    Sure, the low code approach is eating the world and [is] a powerful feature in this CRM. But training time and time for implementation could be much [longer] than expected.
    Incentivized
    Chose Creatio
    We selected Creatio because it's the most optimal system for our current business requirements and their further scale [development]. Also, we valued the support of the vendor and the big community of implement teams.
    Incentivized
    Chose Creatio
    One-stop-shop for your sales and service needs
    Incentivized
    Chose Creatio
    Salesforce lacks in personalization, and needs development for almost every request.
    Incentivized
    Chose Creatio
    [Creatio is] more flexible and much more economical.
    Incentivized
    Chose Creatio
    Creatio provides powerful features at an affordable cost. It is easy to customize and set up. The user interface is intuitive. It is possible to set up business rules with an easy interface without writing code. The basic setup can be performed by a business user, without …
    Incentivized
    Chose Creatio
    I had used this as an intern, didn't work much on it.
    Incentivized
    Chose Creatio
    Creatio is much faster and more configurable than Salesforce. The first thing that I noticed when migrating from Salesforce to Creatio was how few clicks it took to record activity or create a new task. Similarly, the page loading speed is so much faster which saves me hours …
    Incentivized
    Chose Creatio
    We selected Creatio to replace Hubspot because it was a better fit for our objectives.
    Incentivized
    Chose Creatio
    I have not used other products
    Incentivized
    Chose Creatio
    For this customer, I've been choosing among AmoCRM, Insightly, Bitrix24, Zoho Bigin (and CRM) and many others. The choice of Creatio was predicted mostly by the fact, that the company was using Terrasoft CRM previously. So it was a safe decision and choice to have the same …
    Incentivized
    Chose Creatio
    No other CRM used before
    Incentivized
    Chose Creatio
    The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
    Incentivized
    Chose Creatio
    I do not wish to criticize others.
    Incentivized
    Chose Creatio
    The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far …
    Incentivized
    Chose Creatio
    Creatio stood out from other vendors in terms of both the system’s usability and robustness. We were impressed by the flexibility of customization that the system provides. On top of that, Creatio’s technical support is always very quick to respond and helpful.
    Incentivized
    Chose Creatio
    Now I use only Creatio in my work.
    Incentivized
    Chose Creatio
    Creatio is easier, more cost effective and more up to date than other solutions we evaluated.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Creatio
    Low-Code Development
    Comparison of Low-Code Development features of Creatio
    Feature
    Creatio
    8.9
    36 Ratings
    Platform Security8.834 Ratings
    Platform User Management8.836 Ratings
    Reusability8.834 Ratings
    Platform Scalability8.535 Ratings
    User Ratings
    Creatio
    Likelihood to Recommend
    9.7
    (58 ratings)
    Likelihood to Renew
    9.9
    (4 ratings)
    Usability
    9.1
    (39 ratings)
    Availability
    9.1
    (1 ratings)
    Performance
    7.3
    (1 ratings)
    Support Rating
    10.0
    (38 ratings)
    Online Training
    8.2
    (1 ratings)
    Implementation Rating
    9.6
    (2 ratings)
    Configurability
    9.1
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)