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CRMdesk vs. Manhattan Active® Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CRMdesk

    Score8 out of 10
    N/ACRMdesk is a help desk portal with a hosted knowledge base and ticket management capability.

    $49

    per month

    Manhattan Active® Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    CRMdeskManhattan Active® Customer Engagement
    Editions & Modules
    5 Customer Service Representatives
    $49
    STD Monthly
    5 Customer Service Representatives
    $75
    PRO Monthly
    10 Customer Service Representatives
    $75
    STD Monthly
    10 Customer Service Representatives
    $99
    PRO Monthly
    25 Customer Service Representatives
    $149
    STD Monthly
    25 Customer Service Representatives
    $199
    PRO Monthly
    Unlimited Customer Service Representatives
    $249
    STD Monthly
    Unlimited Customer Service Representatives
    $299
    PRO Monthly
    No answers on this topic
    Offerings
    Pricing Offerings
    CRMdeskManhattan Active® Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    CRMdeskManhattan Active® Customer Engagement
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (1 ratings)