Cross Identity vs. RSA Access Manager (Discontinued)

Password reset is where they perform well. The product is very economical compared to other SSO vendors But even with this price, there is a lot of improvement that is needed. The management is poised to make changes but the engineers at Cross Identity need to take their job more seriously in my opinion.

Incentivized

The RSA was originally brought in for 2-factor authentication, which was used in conjunction with our internal Active Directory. This allowed us to secure our remote user connections and our internal user connections for PCI access. Later we tied it into ISE for secure wireless access.

Incentivized

• Used in conjunction with our Active Directory for 2-factor authentication
• The virtual RSA token for multiple devices makes it easy to avoid needing a physical device
• The ability to leverage real-time analytics to identify when step-up is required

Incentivized

• The support for new LDAP version(389-DS)

Our experience with Cross Identity has not been very good, particularly recently, we are in the middle of many issues, outages etc. The management has given us all kind of assurances but we are still waiting for the results to start show.

Incentivized

Support is not appropriate. I mean the product support ad managed services both. It would be great if they can introduce a more coherent project governance structure. Advise to management, please encourage your engineers to take their job little more seriously. The product is full of bugs and have not been tested thoroughly.

Incentivized

The solution is stable and well supported.

• To be compliant with the Security Standards about the 2FA