CrowdStrike Falcon vs. Microsoft System Center Endpoint Protection

CrowdStrike Falcon is well suited for any size of environment. Large to small, CrowdStrike Falcon does an amazing job. The ability to have the same security as a fortune 500 company and have a solution that sees the same threats that they are seeing is amazing. I do not think that there is a company or environment that wouldn't benefit from the CrowdStrike Falcon solution.

Incentivized

It is well suited in environments that want a simple AV product/solution that, for the most part, can be easily deployed to client endpoints. It is also good for environments that want something that is easy to use by end-users, and also doesn't use a whole lot of system resources. It is less suited for environments that want an AV solution that is more robust feature-wise, or has more configurable options for the end-users. It is also less suited for those organizations that want an AV product to have the highest detection rate in the industry.

Incentivized

• The Log analysis is very detailed and easy to use.
• Prevent and block all type of malwares.
• Great threat intelligence which is very up-to-date with the recent cyber attacks
• very user friendly in access and management
• Automated feature of detecting, taking action and closing incidents using fusion workflow.

Incentivized

• Easy administration.
• Centralized management, patch deployment, and reporting.
• Easy auto-patch updating from Microsoft.
• Microsoft antivirus app with no special licensing required.

Incentivized

• The Dashboard can become overwhelming at times, too much information to absorb
• Computers that may have made it out into the field without the endpoint sensor are very difficult to find
• As with all systems that rely on machine learning false positives occurr

Incentivized

• The product could improve in the area of having better mechanisms in place with how the SCEP client is deployed/installed from the server on the management side. We have run into this firsthand with the client not installing on an endpoint, and then having to take the time to investigate why it was not installing.
• A second improvement that can be made is to keep trying to improve the products detection rate for finding malware/viruses. The case can be made that there are some products out there that do a better job at this and have a higher detection rate.

Incentivized

Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.

Incentivized

I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.

Incentivized

It is integrated with Windows and SCCM, making it easy to use, license, manage, and update. Additionally, it is straightforward to diagnose when virus and ransomware alerts are detected on endpoints. IT Service Desk management is also easy.

Incentivized

Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages.

Incentivized

There was a time and a place in which Microsoft System Center Endpoint Protection was an excellent choice to provide threat protections. However, now that threats have been evolving, so too does the need for more advanced protections. In its current offering, it just no longer meets the needs of our organization in terms of providing protections against threats.

Incentivized

There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.

Incentivized

The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.

Incentivized

Read the documentation

Incentivized

We were a former Arctic Wolf customer and feel like they worked more as a team with us. Cylance is what we're looking at possibly migrating to.

Incentivized

Fewer licensing requirements, one less vendor to buy from, one less app to package, deploy, and update on systems. It is an integrated license to Windows that comes baked in when you have AD-connected systems and need to allow that system on the network. It's a natural tool that enables and uses with little complication after setup.

Incentivized

• CrowdStrike Falcon's proactive threat mitigation has significantly reduced the risk of successful cyber attacks, resulting in tangible savings related to potential data breaches or system compromises.
• The cloud-native architecture and automated features have improved operational efficiency.
• The platform's real-time visibility and threat hunting capabilities have drastically improved incident response times.

Incentivized

• There was little/no cost associated with this software since we are utilizing SCCM and are paying license costs for that anyways.
• The level or protection is excellent for the cost of the software.
• There was at least one instance in which Microsoft System Center Endpoint Protection identified a crypto-malware, but not before it had already started to encrypt many of our files. So it did detect the threat, but since it was a little delayed we still were infected.

Incentivized