Crownpeak CMS vs. Scalefast Enterprise Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crownpeak CMS
Score 7.2 out of 10
Enterprise companies (1,001+ employees)
Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality, security, or service.N/A
Scalefast Enterprise Commerce Cloud
Score 0.0 out of 10
N/A
The Scalefast Enterprise Commerce Cloud, from Scalefast in El Segundo, is built for high-volume and high-performance, supporting highly anticipated product launches and flash sale events for some of the world’s big brands. For those who believe there is no one-size-fits-all solution when it comes to specialty web stores, Scalefast aims to address these use cases with enterprise-grade solutions for everything from site hosting, maintenance, and security to fraud protection and payment processing.N/A
Pricing
Crownpeak CMSScalefast Enterprise Commerce Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Crownpeak CMSScalefast Enterprise Commerce Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Crownpeak CMSScalefast Enterprise Commerce Cloud
Features
Crownpeak CMSScalefast Enterprise Commerce Cloud
Security
Comparison of Security features of Product A and Product B
Crownpeak CMS
8.9
Ratings
10% above category average
Scalefast Enterprise Commerce Cloud
-
Ratings
Role-based user permissions8.90 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Crownpeak CMS
8.0
Ratings
5% above category average
Scalefast Enterprise Commerce Cloud
-
Ratings
API7.80 Ratings00 Ratings
Internationalization / multi-language8.10 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Crownpeak CMS
8.1
Ratings
5% above category average
Scalefast Enterprise Commerce Cloud
-
Ratings
WYSIWYG editor7.70 Ratings00 Ratings
Code quality / cleanliness7.60 Ratings00 Ratings
Admin section8.30 Ratings00 Ratings
Page templates8.40 Ratings00 Ratings
Mobile optimization / responsive design8.40 Ratings00 Ratings
Publishing workflow8.50 Ratings00 Ratings
Form generator7.80 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Crownpeak CMS
7.9
Ratings
7% above category average
Scalefast Enterprise Commerce Cloud
-
Ratings
Content taxonomy7.70 Ratings00 Ratings
SEO support8.50 Ratings00 Ratings
Bulk management8.10 Ratings00 Ratings
Availability / breadth of extensions7.30 Ratings00 Ratings
User Ratings
Crownpeak CMSScalefast Enterprise Commerce Cloud
Likelihood to Recommend
8.6
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
8.2
(0 ratings)
-
(0 ratings)
Availability
8.6
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
7.6
(0 ratings)
-
(0 ratings)
In-Person Training
9.1
(0 ratings)
-
(0 ratings)
Online Training
8.2
(0 ratings)
-
(0 ratings)
Implementation Rating
8.6
(0 ratings)
-
(0 ratings)
Configurability
8.2
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(0 ratings)
-
(0 ratings)
Product Scalability
8.6
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
Crownpeak CMSScalefast Enterprise Commerce Cloud
Likelihood to Recommend
Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
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Pros
  • Seamless upgrades and enhancements. In true Saas fashion, you don't have to worry about what version your software is on, as you are always on the latest.
  • Highly performant. Allows you to create extremely lightweight applications that have no load time and snappy performance.
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Cons
  • Searching for a particular asset is almost unusable, you have to know exact name of the asset you are looking for.
  • Pages with many assets or dependencies take a long time to load.
  • Set up a way to automatically migrate content - API or automation tools.
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Likelihood to Renew
Because overall, it's a good product and we are familiar with it.
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Usability
Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
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Reliability and Availability
We have never encountered any issues with the availability.
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Performance
Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
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Support Rating
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
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In-Person Training
We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
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Online Training
My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
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Implementation Rating
One of the biggest benefits is obviously around lack of hardware consideration, procurement, implementation. Eliminating that process improves the speed to market out of the gate. Depending on the client size, initial sites can be up and running in just a few months, with subsequent development faster by taking advantage of templates and current structure.
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Alternatives Considered
Crownpeak DXM has a better total cost of ownership with a real and straightforward SaaS model for version updates. DXM has a better composable enterprise capability, allowing for easier and more effective API integrations. Crownpeak partner relationships are more open and collaborative with a real working relationship and desire to support our client implementations - this goes beyond the usual software vedor/ digital marketing services relationship and adds a lot of value to our business and our clients end product. DQM quality assurance tools integrate with DXM seamlessly and add a lot of value to QA at website deployment, multiple market rollout, and ongoing optimisation.
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Scalability
In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
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Return on Investment
  • Improved digital experience - allows us to build exactly what we need instead of settling for what the platform can do.
  • Reduced reliance on IT - with the whole product as SaaS in the cloud and using a web browser as the admin tool, it is completely off IT's radar.
  • Improved marketing options - we can now optimize and personalize our content instead of using one-size-fits-all.
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ScreenShots