Crunchtime! is a restaurant management platform from the company of the same name in Boston, combining workforce & labor management with inventory, ordering, and recipe management.
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Wisely by Olo
Score 4.0 out of 10
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Olo is an on-demand commerce platform powering the restaurant industry’s digital transformation, from the company headquartered in New York. Olo acquired Wisely in October 2021, a customer intelligence platform for restaurants that provides a booking system, digital waitlist with customer updates, as well as table and order management capabilities, providing a front-of-house restaurant solution.
We selected CrunchTime! many years ago because they were a relatively small company with a good product. We have grown with them. We have looked at competitors over the years and have not found a company that we would consider switching to.
CrunchTime! is well suited for non-franchised restaurant brands. When you have control of the end-user it makes deployment and use much easier. It is less suited for franchised restaurants because of the inability for the franchiser to require its use. Without end-user interaction some data points are not available. Some of the recent changes in the software have addressed this.
Until recently we were unable to get accurate data from franchisees that are unwilling to use the product. That is changing with some new feature releases.
We selected CrunchTime! many years ago because they were a relatively small company with a good product. We have grown with them. We have looked at competitors over the years and have not found a company that we would consider switching to.
The software has allowed us to maintain consistency of our products while helping to keep food cost down.
The software has allowed us to maintain quality and determine which stores are not properly executing our recipes which allows us to do customized training.