CS-Cart Multi-Vendor vs. Shift4Shop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CS-Cart Multi-Vendor
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
CS-Cart Multi-Vendor is an eCommerce marketplace software for SMBs available in cloud (No-Code) and self-hosted (On-Premises) versions. It allows users to open an online marketplace, where the user is the admin, and all the others—invited sellers. Each seller has his or her own micro-store with a customizable storefront, categories, filters, and search. Just like in Amazon. In the CS-Cart Multi-Vendor marketplace platform, managing vendors is designed to be simple:…
$660
per year
Shift4Shop
Score 1.2 out of 10
N/A
Shift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020.
$39
per month
Pricing
CS-Cart Multi-VendorShift4Shop
Editions & Modules
Standard
$660
per year
Plus
$1,320
per year
Ultimate
$3,300
per year
Unlimited
Contact Sales
one-time fee
Platform Fee
$39
per month
Offerings
Pricing Offerings
CS-Cart Multi-VendorShift4Shop
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsShift4Shop offers a free enterprise-grade plan for US customers who use their payment processing.
More Pricing Information
Community Pulse
CS-Cart Multi-VendorShift4Shop
Features
CS-Cart Multi-VendorShift4Shop
Online Storefront
Comparison of Online Storefront features of Product A and Product B
CS-Cart Multi-Vendor
8.6
Ratings
9% above category average
Shift4Shop
1.0
Ratings
155% below category average
Product catalog & listings8.80 Ratings1.00 Ratings
Product management8.90 Ratings1.00 Ratings
Bulk product upload8.30 Ratings1.00 Ratings
Branding8.70 Ratings1.00 Ratings
Mobile storefront8.00 Ratings1.00 Ratings
Product variations8.50 Ratings1.00 Ratings
Website integration8.60 Ratings1.00 Ratings
Visual customization8.70 Ratings1.00 Ratings
CMS8.80 Ratings1.00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
CS-Cart Multi-Vendor
8.4
Ratings
9% above category average
Shift4Shop
2.0
Ratings
117% below category average
Abandoned cart recovery8.20 Ratings2.00 Ratings
Checkout user experience8.50 Ratings2.00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
CS-Cart Multi-Vendor
8.9
Ratings
7% above category average
Shift4Shop
2.0
Ratings
122% below category average
eCommerce security8.90 Ratings2.00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
CS-Cart Multi-Vendor
8.4
Ratings
9% above category average
Shift4Shop
1.7
Ratings
128% below category average
Promotions & discounts8.80 Ratings1.00 Ratings
Personalized recommendations8.00 Ratings2.90 Ratings
SEO8.40 Ratings1.00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
CS-Cart Multi-Vendor
8.0
Ratings
0% below category average
Shift4Shop
2.9
Ratings
94% below category average
Multi-site management8.70 Ratings1.00 Ratings
Order processing8.50 Ratings6.80 Ratings
Inventory management6.50 Ratings1.00 Ratings
Shipping7.30 Ratings4.90 Ratings
Custom functionality8.90 Ratings1.00 Ratings
User Ratings
CS-Cart Multi-VendorShift4Shop
Likelihood to Recommend
8.6
(0 ratings)
1.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(0 ratings)
Usability
8.3
(0 ratings)
4.0
(0 ratings)
Availability
-
(0 ratings)
2.0
(0 ratings)
Performance
-
(0 ratings)
5.0
(0 ratings)
Support Rating
8.2
(0 ratings)
4.0
(0 ratings)
Implementation Rating
8.2
(0 ratings)
2.0
(0 ratings)
Product Scalability
-
(0 ratings)
2.0
(0 ratings)
User Testimonials
CS-Cart Multi-VendorShift4Shop
Likelihood to Recommend
Great for a quick and easy setup of a multi-vendor solution, supporting multiple stores / languages / payment options. Will probably need some tuning if you have 1 million products or so. Great if you have a PHP dev or team, probably not the best option if you don't know the language and need to customise backend logic.
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At this point I would recommend looking elsewhere - 8 years with a platform and finally have to switch due to the unreliability is not something a business likes to do! They should sell the platform to a company that actually cares about owning an ecommerce builder. Research Shift4 - the parent
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Pros
  • Easy to use
  • No third party control
  • Great support
  • Lost of [an] add-on to make it [a] more vast platform
  • Can sale [almost] any product
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  • 3dcart is a more basic website tool that can get customers started quickly.
  • It only has a certain amount of options, making it an ok tool to use if you don't need a particularly large website.
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Cons
  • update subscription
  • 3rd party theme & addons subscriptions (its not sure that you have also updates in 2 years)
  • expensive license prices (if everything is cheaper, more peoples will buy it)
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  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
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Likelihood to Renew
No answers on this topic
Because they are, in my experience, unable to maintain a working environment . Client contact us telling us the site is not letting them place orders . We have to check multiple times a day our store is still working . In my experience, they have removed email support , and we had to find a 3rd party to use it with our store at an extra cost , let alone the resource to make it happen. In my experience, they basically abandon you and send you instruction on how to make it work .
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Usability
The software consists of most of all e-commerce related features. Also, there are plenty of third party addons are available in the market which can improve our business. There are a lot of powerful themes available in the cs cart market which improve the look and feel on the front store. If CS-cart adjusted the price on their software license cost, controlling the third party addon cost and provide more freelancers with cheaper hourly rate for the customization on the cs-cart multi vendor software, the cs-cart company can be a master among other e-commerce software companies in the world.
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If you are looking for ultra basic interface ...
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Reliability and Availability
No answers on this topic
regular updates braking our site
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Support Rating
I've had very good support over the years. They've helped solve some issues here and there that were difficult to track down. Thumbs up.
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You always manage to fins someone, but, in my experience, resolving issues are not an easy task. Why do we pay for a service , and then spend time trouble shooting constantly with them ?? In my experience, they eliminate features , send you an email what you can use instead, with instructions most people cant do without an IT guy . It feel more like an open source than a true integrated service.
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Implementation Rating
Mostly extremely easy to implement, both back-end logic as well as styling. Great addon marketplace helped, particularly around payment options.
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Initially it was difficult to manage the UI to the client, and then hard to change anything , unless you used the boring and too generic templates . Their template selection is very limited , that are basically all the same with different background images and colours . If you are unfortunate to have been a long-time client, you will have to completely rebuild your store, because old templates are not supported anymore
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Alternatives Considered
For big vision in doing something in online marketplace, I think CS-Cart can help to scale up and run business smoothly. CS-Cart started their business in 2005 and since [then has been] running successfully worldwide. It means they have a large scale of experience in implementing online marketplace based software and we can rely on them.
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I would put 3dcart (now Shift4Shop) on the same level of AspDotNetStorefront. Its primitive, old hat, but still works. Lightspeed and Pinnacle cart are a little better, as they are a little more polished but also not as fine-tuned as an Enterprise System. Squarespace and WooCommerce are very simple to use, but also require some additional integrations to make fully functional. BigCommerce has most of the functionality built in for an ecommerce site, but comes with an enterprise price. If you're on a budget, you're better with going off something widely supported, but budget-minded.
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Return on Investment
  • From an investment point of view, it is naturally much more profitable to purchase CS-Cart Multi-Vendor than to assemble a team of developers and try to create such a platform from scratch.
  • Creating a marketplace is a rather risky business. If you don't know a lot about marketplace building technologies, consider investing in a different business. But if you have already decided on the idea, and all you have to do is find a suitable platform, then CS-Cart Multi-Vendor will probably be a profitable investment. And if your sales go at least half a year after purchasing this platform, then you will quickly enough recoup these several thousand dollars.
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  • We have seen an increase in sales of 440% since starting with 3D cart.
  • We find that the 3D features of promotions, coupon codes, rewards points all make customers want to come to us or come back to us.
  • They made mobile conversion pretty easy, and our mobile traffic went from 33% to 54%.
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ScreenShots

CS-Cart Multi-Vendor Screenshots

Screenshot of Multi-Vendor marketplace storefrontScreenshot of Multi-Vendor marketplace product pageScreenshot of

Shift4Shop Screenshots

Screenshot of Screenshot of