CS PracticeWorks Software vs. EagleSoft

PracticeWorks is best suited for a smaller office who wants easy to use software without a lot of bells and whistles. It is very user friendly but is limited with customization options. There are better software systems for an office that wants to incorporate extensive marketing with the software. Overall it is easy to use.

Incentivized

New hires will generally have working knowledge or experience using EagleSoft, so they will be able to devote a lot more of their time and effort towards the meaningful tasks they have been hired to do rather than spending their time clicking through menu after menu. Also much more affordable compared to competing software sold by other companies as big as Patterson.

Incentivized

• Scheduling - the schedule is easy to read and color code by procedure, doctor, or patient status.
• Imaging - we also implement Kodak Imaging through PW and it is great.
• Overall layout is easy to use.

Incentivized

• Colored blocked scheduling
• Submitting claims/attachements
• Real-time eligibility

Incentivized

• The patient handouts such as treatment plans and billing are very outdated looking.
• Buggy at times
• Marketing is behind the times. It is very difficult to run email lists for targeted procedures and no way to send an email blast from PW directly.

Incentivized

• Need to verify whether a piece of equipment, like an intra-oral video camera, will work with the software
• Cloud-based version is not an option

Incentivized

We evaluated Dentrix at the time of purchase. At that time PracticeWorks had bought out our software vendor. We chose to go with Practice Works since they would get a better conversion of our current patients. As time has passed, we have been told Dentrix has more customization options.

Incentivized

Eaglesoft works as well as Dentrix but is much better than one of the proprietary dental
software programs. It's easy to work around when accessing different aspects of a patient's chart.
The patient's record has numerous components, ranging from charting, images, and
periodontal documents to treatment planning to name a few. I use it in a Windows
environment, so it is great to have the same button functionality.

Incentivized

• PracticeWorks helps us keep up to date with patient recall and keeping the schedule full.
• PracticeWorks tracks treatment needed.
• PracticeWorks Office Expert tracks daily/weekly goals and things to do easily.

Incentivized

• EagleSoft integrates imaging, charting and scheduling with other Patterson products, making a slick workstation that works quickly
• The ability to digitize X-rays and charts makes the practice more efficient
• IT costs do go up when using Eaglesoft

Incentivized