Computer Services, Inc (CSI) headquartered in Paducah, offers the WatchDOG suite of financial risk management applications for banks and financial services enterprises, providing compliance news and management, regulation management, and related features.
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SailPoint Identity Security Cloud
Score 9.0 out of 10
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SailPoint Identity Security for the cloud enterprise manages risk from the explosion of technology access. The solution gives businesses visibility while automating and accelerating the management of all user identities, entitlements, systems, data and cloud services.
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Pricing
CSI WatchDOG
SailPoint Identity Security Cloud
Editions & Modules
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Offerings
Pricing Offerings
CSI WatchDOG
SailPoint Identity Security Cloud
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
CSI WatchDOG
SailPoint Identity Security Cloud
Features
CSI WatchDOG
SailPoint Identity Security Cloud
Identity Management
Comparison of Identity Management features of Product A and Product B
CSI WatchDOG is a vetting tool, and in that, it is quite good. It has the ability to perform checks on individuals as well as groups. For the latter, there is a handy option to simply add a list of individuals from an Excel sheet directly onto the system. This is quite time-efficient. There is also the option to choose from multiple lists of prohibited individuals and entities maintained in the system. Overall, CSI WatchDOG is simple to use. However, the user interface could use an upgrade. I believe the main purpose behind the software is functionality, and CSI WatchDOG is quite good at being functional. But user interface upgrades could make the software easier on the eye as well. Also, some often repeated options can be automated for further ease of use.
We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily.
Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it.
For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.
The access request work flow and back end process is exceptional. It effectively manages all of the various pieces of a request and presents the completed request to the provisioning agent as a single record. This is very helpful to the efficiency of the process since the provisioning agent only sees the completed request rather than seeing each component as it is approved. Other systems deliver the various request components to provisioning as they are approved but cannot be provisioned without all the components. Thus creating complexity for the provisioning agent and impacting the SLAs with what looks like a delay with the provisioning process.
The system is robust enough to effectively handle the scale that we need. With 750+ applications, 24,304 individual entitlements to select from, and an average of 10,200 request transactions per month. We have never had any performance issues.
The system flexible enough to accommodate our complex business needs without needing to customize the base system. We have been able to add significant functionality to the system in order to support the business needs by extending the code rather than altering the base code. This has enabled a simple upgrade of the system without having to re-apply code enhancements.
Technical adoption requires a high level of training and experience by the implementing teams.
SailPoint and partners offers very good training courses which I think are very good. An area of improvement can be in providing cloud VMs that users can work with to learn the IIQ tool more effectively at their own pace.
CSI Watchdog is easy to deploy and provides a variety of products, including compliance news, and management, sample plans, financial assessments, and performance dashboards, unlike other competing products. It is a very robust tool that can be customized to suit one's business needs allowing individuals and organizations to work with people whose reputation is unquestionable.
SailPoint is a more customizable solution than Okta, it is also not just a cloud application. Our use of IIQ to manage external suppliers via Azure AD guest accounts was not available on other platforms at the point of deployment. The integration with SAP and other Microsoft services is also second to none.
