CueLab CRM vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CueLab CRM
Score 10.0 out of 10
Small Businesses (1-50 employees)
The CueLab Mobile App is developed to assist sales professionals and businesses in instantly reaching out to potential leads, nurture them and convert them into paying customers. Key features includes Instant lead notifications can be sent to a phone number. Fast outreach through Call, Email, WhatsApp, SMS. Multiple brand management
$9
per month per user
SAP Sales Cloud
Score 8.3 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
CueLab CRMSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CueLab CRMSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFree Instant Lead Notifications Unlimited Lead access/month 100 AI credits/month 10 Portfolio with Uplink.bio No credit card required
More Pricing Information
Community Pulse
CueLab CRMSAP Sales Cloud
Features
CueLab CRMSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
CueLab CRM
9.9
1 Ratings
25% above category average
SAP Sales Cloud
8.2
120 Ratings
6% above category average
Customer data management / contact management10.01 Ratings8.8117 Ratings
Workflow management10.01 Ratings8.6118 Ratings
Territory management10.01 Ratings7.2105 Ratings
Opportunity management10.01 Ratings8.0114 Ratings
Integration with email client (e.g., Outlook or Gmail)10.01 Ratings7.9110 Ratings
Interaction tracking10.01 Ratings8.5111 Ratings
Channel / partner relationship management9.01 Ratings8.5110 Ratings
Contract management00 Ratings8.3112 Ratings
Quote & order management00 Ratings8.3109 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
CueLab CRM
9.3
1 Ratings
21% above category average
SAP Sales Cloud
8.2
103 Ratings
8% above category average
Case management10.01 Ratings7.998 Ratings
Call center management9.01 Ratings8.692 Ratings
Help desk management9.01 Ratings8.095 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
CueLab CRM
10.0
1 Ratings
27% above category average
SAP Sales Cloud
7.5
107 Ratings
1% below category average
Lead management10.01 Ratings7.3106 Ratings
Email marketing00 Ratings7.694 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
CueLab CRM
10.0
1 Ratings
27% above category average
SAP Sales Cloud
8.2
115 Ratings
8% above category average
Task management10.01 Ratings8.1111 Ratings
Reporting10.01 Ratings8.6105 Ratings
Billing and invoicing management00 Ratings8.196 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
CueLab CRM
10.0
1 Ratings
28% above category average
SAP Sales Cloud
8.4
114 Ratings
10% above category average
Pipeline visualization10.01 Ratings8.4107 Ratings
Customizable reports10.01 Ratings8.5110 Ratings
Forecasting00 Ratings8.3107 Ratings
Customization
Comparison of Customization features of Product A and Product B
CueLab CRM
9.5
1 Ratings
24% above category average
SAP Sales Cloud
7.7
111 Ratings
3% above category average
Custom fields10.01 Ratings8.0111 Ratings
Custom objects9.01 Ratings7.3107 Ratings
Scripting environment00 Ratings7.794 Ratings
API for custom integration00 Ratings7.899 Ratings
Security
Comparison of Security features of Product A and Product B
CueLab CRM
9.5
1 Ratings
13% above category average
SAP Sales Cloud
8.6
114 Ratings
3% above category average
Single sign-on capability9.01 Ratings8.8109 Ratings
Role-based user permissions10.01 Ratings8.3108 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
CueLab CRM
10.0
1 Ratings
31% above category average
SAP Sales Cloud
7.2
83 Ratings
2% below category average
Social data10.01 Ratings7.383 Ratings
Social engagement10.01 Ratings7.281 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
CueLab CRM
10.0
1 Ratings
31% above category average
SAP Sales Cloud
7.7
97 Ratings
5% above category average
Compensation management10.01 Ratings7.480 Ratings
Marketing automation00 Ratings8.093 Ratings
Platform
Comparison of Platform features of Product A and Product B
CueLab CRM
10.0
1 Ratings
31% above category average
SAP Sales Cloud
7.5
99 Ratings
2% above category average
Mobile access10.01 Ratings7.599 Ratings
Best Alternatives
CueLab CRMSAP Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 9.9 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CueLab CRMSAP Sales Cloud
Likelihood to Recommend
10.0
(1 ratings)
8.5
(131 ratings)
Likelihood to Renew
-
(0 ratings)
8.6
(7 ratings)
Usability
-
(0 ratings)
6.7
(7 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.8
(10 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.3
(91 ratings)
User Testimonials
CueLab CRMSAP Sales Cloud
Likelihood to Recommend
Aidify Learning and Mobility Pvt Ltd
first I used to download csv file which my marketer used to send me, then copy
paste the contact of leads in my phonebook and the call or whatsapp them. this
much process makes delay in contacting my newly generated leads. and many time
I saw they choose some other services over my service due to delay in
contacting. CueLab CRM soves this problem in seconds. Since using this CRM, my lead
tracking has become way more efficient. I'm closing more deals 50% more than
ever before. i have to buy 5 license as i have team of 5 sales executive
Read full review
SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
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Pros
Aidify Learning and Mobility Pvt Ltd
  • instant lead notification for newly generated leads
  • team collaboration
  • automated lead distribution
Read full review
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Cons
Aidify Learning and Mobility Pvt Ltd
  • they can have enterprice plan
  • call tracking
  • analysis
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SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Reliability and Availability
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
Aidify Learning and Mobility Pvt Ltd
very cost effective, easy to use mobile app
Read full review
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
Aidify Learning and Mobility Pvt Ltd
No answers on this topic
SAP
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
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Return on Investment
Aidify Learning and Mobility Pvt Ltd
  • very positive impact
  • i am converting 30% more leads i paying customers
  • my lead ads budget has giving me 100% roi
Read full review
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
Read full review
ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization