Culture Amp vs. LumApps

Culture Amp is a great tool for employee surveys, and has been able to scale with us for 5+ years. It's customizable and helps provide rich data on how employees are feeling so that we can continue to use that feedback to improving our company culture quarter over quarter.

Incentivized

LumApps is THE employee experience platform! With its customizable meta-data, I was able to create over 700 pieces of content to deploy a regionalized user experience for our global sales and customer success teams. No longer were employees inundated with content that did not apply to their region or market. With LumApps’ best in class functionality, the integrations that our organization uses, such as Google and Slack were easily integrated within LumApps to create a seamless user experience for a global audience.

• Provides survey templates with benchmark data from all other users, grouped by industry and company size.
• Very user-friendly analytics of the post-survey results- easy to apply filers, graphs, charts, heat maps, great visuals. The data and charts are also very easy to extract in several different formats such as Excel, PDF, and CSV.
• Extremely easy to share results with leaders/managers, apply security permissions for only parts of the data if you don't want to share full company results.
• They also have a library with very helpful/guided PowerPoint and storytelling templates for preparing a high-level overview of results and presentations.

Incentivized

• Offers simple addition of custom content types that give the ability to apply different access and distribution levels.
• The HTML widget allows for the simple removal of WYSIWG tools to simplify the view for content contributors.
• The ability to rearrange layouts is very simple.

Incentivized

• For some reason, you need to sign in every time you reopen the browser
• It would be nice to have a notebook section where I can follow up on the courses I'm undergoing and the tools I'm learning, and to be able to share that progress with colleagues and on social media
• If it incorporates all the organization, Culture Amp could offer a culture map so strategic improvements can be made for the organization

Incentivized

• The editing user interface is a bit wonky and occasionally glitchy.
• The back-end options are not organized super well, which can make it confusing to find the right settings.
• The customization options are somewhat limited without advanced CSS/dev skills, and the basic functions can be a bit challenging for some non-technical users.

Incentivized

The tool is easy to use. Even without a dedicated product owner we feel confident using the system for our needs.

Incentivized

So I would give it a 10 once it is integrated, but because the integration was a challenge and I found the customer service to not be concierge level enough, I would have to lower it to an 8 for that reason.

Incentivized

As I said before, LumApps platform is not intuitive at all, people have a lot of trouble using the tool, the curve to learn is too high, mainly the style part, is so confusing what I am adjusting there, is the outside of the widget? What does the padding do, what does the margin does.

Incentivized

Question and bug support are very helpful and quick. About the feature requests, we don’t have much visibility of the features that we suggested, or If they are going to implement some solutions or not.

Incentivized

I've used other products like IBM Kenexa as well as about 10 different engagement surveys. I've also used things like SurveyMonkey and Microsoft Forms and Culture Amp for companies that want to make decisions using better data. I would say Culture Amp was far and away better. Culture Amp stacks up and blows the competition away with the level of data you can dig into without being able to see what individuals set.

Incentivized

It overall stacked up incredibly against all its competitors. Its customer service, simple to use format, and ease of implementation were hard to beat. We got up and running in about 6-8 months and it was right on schedule for implementation. It's feature set was smaller then it's competitors but even at first glance it was much easier to use for the amount customization it contained. We considered factors when purchasing like ease of use, adaptability, and look/feel overall as a product. No product came close to LumApps on these features.

• Much easier, faster process for performance evaluations
• Feedback from our first engagement survey informed some initiatives that have fostered a more positive, inclusive culture at our company.
• Feedback from our COVID survey informed initiatives that helped keep our staff more comfortable and increased their trust in our leadership.

Incentivized

• It is starting to reduce our reliance on email, and the overall volume of email.
• It has created a smoother induction process for new starters because it is a central place where all employees can go for the core information and resources they need to stay informed and do their job.

Incentivized