Custify vs. PG Forsta HX Platform
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Custify | Score9.9 out of 10 | Small Businesses (1-50 employees) | Custify is a customer success platform designed for B2B SaaS businesses. It helps users better meet customers' needs, reduce churn and increase lifetime value. The user can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in its dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has… | N/A |
 PG Forsta HX Platform | Score8 out of 10 | N/A | The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Custify | PG Forsta HX Platform | |
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| Likelihood to Recommend | 9.0 | 9.0 |
| Likelihood to Renew | - | 9.0 |
| Usability | 9.0 | 7.1 |
| Support Rating | 9.0 | 8.0 |
| Implementation Rating | - | 9.0 |