Custify vs. Raaft
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Custify | Score9.9 out of 10 | Small Businesses (1-50 employees) | Custify is a customer success platform designed for B2B SaaS businesses. It helps users better meet customers' needs, reduce churn and increase lifetime value. The user can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in its dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has… | N/A |
Raaft | N/A | N/A | Raaft helps users discover why customers are canceling their products or subscriptions, to reduce churn and improve retention. When someone hits ‘Cancel,’ Raaft jumps in with a plan to keep them hooked. It can also be used to grab feedback and understand what people really want from a product. | $79 per month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Custify | Raaft | |
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| Likelihood to Recommend | 9.0 | - |
| Usability | 9.0 | - |
| Support Rating | 9.0 | - |