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Customer Focus vs. IBM Digital Commerce

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customer Focus

    Score9.6 out of 10
    N/ACustomer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.

    $50

    # of stores and users

    IBM Digital Commerce

    Score9 out of 10
    N/AIBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A
    Pricing
    Customer FocusIBM Digital Commerce
    Editions & Modules
    Standard
    $50
    # of stores and users
    Ultimate
    $99
    # of stores and users
    No answers on this topic
    Offerings
    Pricing Offerings
    Customer FocusIBM Digital Commerce
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$249 Site setup and trainingNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Customer FocusIBM Digital Commerce
    Online Storefront
    Comparison of Online Storefront features of Customer Focus and IBM Digital Commerce
    Feature
    Customer Focus
    9.2
    1 Ratings
    IBM Digital Commerce
    7.6
    3 Ratings
    Product catalog & listings9.01 Ratings8.03 Ratings
    Product management9.01 Ratings8.03 Ratings
    Bulk product upload10.01 Ratings8.03 Ratings
    Branding9.01 Ratings8.03 Ratings
    Mobile storefront9.01 Ratings8.03 Ratings
    Product variations9.01 Ratings8.03 Ratings
    Website integration10.01 Ratings8.03 Ratings
    Visual customization9.01 Ratings8.03 Ratings
    CMS9.01 Ratings4.02 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Customer Focus and IBM Digital Commerce
    Feature
    Customer Focus
    9.0
    1 Ratings
    IBM Digital Commerce
    6.0
    3 Ratings
    Checkout user experience9.01 Ratings6.03 Ratings
    Abandoned cart recovery00 Ratings6.02 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Customer Focus and IBM Digital Commerce
    Feature
    Customer Focus
    8.0
    1 Ratings
    IBM Digital Commerce
    7.0
    3 Ratings
    Personalized recommendations9.01 Ratings7.03 Ratings
    SEO7.01 Ratings7.03 Ratings
    Promotions & discounts00 Ratings7.03 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Customer Focus and IBM Digital Commerce
    Feature
    Customer Focus
    9.0
    1 Ratings
    IBM Digital Commerce
    6.2
    3 Ratings
    Shipping9.01 Ratings6.03 Ratings
    Custom functionality9.01 Ratings6.03 Ratings
    Multi-site management00 Ratings8.03 Ratings
    Order processing00 Ratings5.03 Ratings
    Inventory management00 Ratings6.03 Ratings
    Online Payment System
    Comparison of Online Payment System features of Customer Focus and IBM Digital Commerce
    Feature
    Customer Focus
    -
    Ratings
    IBM Digital Commerce
    6.0
    3 Ratings
    eCommerce security00 Ratings6.03 Ratings
    User Ratings
    Customer FocusIBM Digital Commerce
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)