TrustRadius: an HG Insights company

Customer Focus vs. SAP Commerce Cloud

Save this comparison

Save this comparison

Customer Focus

6 Reviews and Ratings

SAP Commerce Cloud

184 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customer Focus

    Score9.6 out of 10
    		N/ACustomer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.

    $50

    # of stores and users

    SAP Commerce Cloud

    Score7.9 out of 10
    		N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
    Pricing
    Customer FocusSAP Commerce Cloud
    Editions & Modules
    Standard
    $50
    # of stores and users
    Ultimate
    $99
    # of stores and users
    No answers on this topic
    Offerings
    Pricing Offerings
    Customer FocusSAP Commerce Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$249 Site setup and trainingNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Customer FocusSAP Commerce Cloud
    Online Storefront
    Comparison of Online Storefront features of Customer Focus and SAP Commerce Cloud
    Feature
    Customer Focus
    9.2
    1 Ratings
    SAP Commerce Cloud
    7.9
    79 Ratings
    Product catalog & listings9.01 Ratings8.375 Ratings
    Product management9.01 Ratings7.875 Ratings
    Bulk product upload10.01 Ratings7.572 Ratings
    Branding9.01 Ratings8.569 Ratings
    Mobile storefront9.01 Ratings7.469 Ratings
    Product variations9.01 Ratings7.669 Ratings
    Website integration10.01 Ratings7.874 Ratings
    Visual customization9.01 Ratings8.470 Ratings
    CMS9.01 Ratings7.871 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Customer Focus and SAP Commerce Cloud
    Feature
    Customer Focus
    9.0
    1 Ratings
    SAP Commerce Cloud
    8.2
    71 Ratings
    Checkout user experience9.01 Ratings8.470 Ratings
    Abandoned cart recovery00 Ratings8.014 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Customer Focus and SAP Commerce Cloud
    Feature
    Customer Focus
    8.0
    1 Ratings
    SAP Commerce Cloud
    7.5
    71 Ratings
    Personalized recommendations9.01 Ratings7.263 Ratings
    SEO7.01 Ratings7.661 Ratings
    Promotions & discounts00 Ratings7.870 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Customer Focus and SAP Commerce Cloud
    Feature
    Customer Focus
    9.0
    1 Ratings
    SAP Commerce Cloud
    8.2
    72 Ratings
    Shipping9.01 Ratings8.564 Ratings
    Custom functionality9.01 Ratings7.668 Ratings
    Multi-site management00 Ratings8.267 Ratings
    Order processing00 Ratings8.269 Ratings
    Inventory management00 Ratings8.264 Ratings
    Online Payment System
    Comparison of Online Payment System features of Customer Focus and SAP Commerce Cloud
    Feature
    Customer Focus
    -
    Ratings
    SAP Commerce Cloud
    7.2
    62 Ratings
    eCommerce security00 Ratings7.262 Ratings
    User Ratings
    Customer FocusSAP Commerce Cloud
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.3
    (81 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (14 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.6
    (48 ratings)
    Product Scalability
    -
    (0 ratings)
    9.6
    (48 ratings)