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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AskNicely

    Score10 out of 10
    N/AAskNicely in New Zealand offers their software application as a means of collecting real-time feedback from customers, touting integration with the CRM and automated workflows, the ability to integrate interaction data from popular tools and channels (e.g. Slack, Intercom, etc.), and boasting a satisfactory survey response rate superior to other survey tools.N/A

    CustomerGauge

    N/AN/ACustomerGauge is a software-as-a-service platform that helps clients improve customer experiences. The system automatically measures and analyzes feedback. Some key features include: Net Promoter Score, In-depth Loyalty Analytics, and Hierarchy Based Research.N/A
    Pricing
    AskNicelyCustomerGauge
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AskNicelyCustomerGauge
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    AskNicelyCustomerGauge
    Considered Both Products
    AskNicely
    Chose AskNicely
    3 of the 5 could not integrate with tools we use: Hubspot , Shopify, Slack. AskNicely and CustomerGauge integrates with these. AskNicely won against CustomerGauge because it can trigger feedback requests after specific events/timeframes, and trigger campaigns that target …
    Incentivized
    CustomerGauge
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AskNicelyCustomerGauge
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of AskNicely and CustomerGauge
    Feature
    AskNicely
    8.2
    26 Ratings
    CustomerGauge
    -
    Ratings
    Survey templates8.526 Ratings00 Ratings
    Themes7.921 Ratings00 Ratings
    Custom logo/branding8.324 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of AskNicely and CustomerGauge
    Feature
    AskNicely
    8.7
    24 Ratings
    CustomerGauge
    -
    Ratings
    Changes to live survey8.819 Ratings00 Ratings
    Question design help8.721 Ratings00 Ratings
    Multiple question types8.514 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of AskNicely and CustomerGauge
    Feature
    AskNicely
    7.9
    19 Ratings
    CustomerGauge
    -
    Ratings
    Survey logic flexibility7.919 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of AskNicely and CustomerGauge
    Feature
    AskNicely
    8.4
    25 Ratings
    CustomerGauge
    -
    Ratings
    Response tracking8.925 Ratings00 Ratings
    Data export8.522 Ratings00 Ratings
    Standard reports8.323 Ratings00 Ratings
    Custom reports7.918 Ratings00 Ratings
    Analytics8.420 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of AskNicely and CustomerGauge
    Feature
    AskNicely
    8.8
    20 Ratings
    CustomerGauge
    -
    Ratings
    Access controls8.918 Ratings00 Ratings
    Compliance8.715 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of AskNicely and CustomerGauge
    Feature
    AskNicely
    8.4
    14 Ratings
    CustomerGauge
    -
    Ratings
    Vendor-offered crowdsourcing8.15 Ratings00 Ratings
    Respondent restrictions8.613 Ratings00 Ratings
    User Ratings
    AskNicelyCustomerGauge
    Likelihood to Recommend
    8.9
    (26 ratings)
    -
    (0 ratings)