TrustRadius

CustomerGauge vs. Retently

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CustomerGauge
Score 0.0 out of 10
N/A
CustomerGauge is a software-as-a-service platform that helps clients improve customer experiences. The system automatically measures and analyzes feedback. Some key features include: Net Promoter Score, In-depth Loyalty Analytics, and Hierarchy Based Research.N/A
Retently
Score 1.0 out of 10
Small Businesses (1-50 employees)
Retently offers NPS surveys to measure customer satisfaction.
$0
Pricing
CustomerGaugeRetently
Editions & Modules
No answers on this topic
Free
$0
Startup
$9
Premium
$29
Enterprise
$49
Offerings
Pricing Offerings
CustomerGaugeRetently
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
User Ratings
CustomerGaugeRetently
Likelihood to Recommend
-
(0 ratings)
1.0
(0 ratings)
User Testimonials
CustomerGaugeRetently
Likelihood to Recommend
No answers on this topic
In my opinion, the customer service is a big let down. I think the product is decent. Imagine spending 3 weeks and not being supported for onboarding which, in my experience, is rarely seen in today's time. So we do not recommend the product
Stevan Noronha | TrustRadius Reviewer
Stevan Noronha
Co Founder
Read full review
ScreenShots

CustomerGauge Screenshots

Screenshot of Create and send relational and transactional surveys for customer feedback.Screenshot of Get real-time analytics on customer or premade dashboards.Screenshot of Tie your NPS score to specific touchpoints throughout the customer journey.Screenshot of Know exactly what your customer love most about your (and what they don't like).Screenshot of Quickly and easily gauge the sentiment behind customer comments with text analytics.Screenshot of Close the loop on customer feedback with in-app tools.