Customer Thermometer vs. Google Forms
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Customer Thermometer | Score6 out of 10 | N/A | Customer Thermometer is a customer satisfaction survey customers can answer from their inbox, boasting leading response rates, from the company of the same name in Brighton. | $29 per month |
 Google Forms | Score8.9 out of 10 | N/A | Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via… | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Customer Thermometer | Google Forms | |
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| Likelihood to Recommend | - | 10.0 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 9.8 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | - | 8.0 |
| Product Scalability | - | 3.0 |