TrustRadius: an HG Insights company

Customer Thermometer vs. Quadient Inspire

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customer Thermometer

    Score6 out of 10
    N/ACustomer Thermometer is a customer satisfaction survey customers can answer from their inbox, boasting leading response rates, from the company of the same name in Brighton.

    $29

    per month

    Quadient Inspire

    Score8.6 out of 10
    N/AQuadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer.N/A
    Pricing
    Customer ThermometerQuadient Inspire
    Editions & Modules
    Runner (50 responses per month)
    $29.00
    per month
    Jumper (200 responses per month)
    $49.00
    per month
    Flyer (500 responses per month)
    $99.00
    per month
    Mach 1 (1,000 responses per month)
    $159.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Customer ThermometerQuadient Inspire
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—The solution is highly modular. Pricing may differ a lot depending on usage and configuration.
    More Pricing Information
    User Ratings
    Customer ThermometerQuadient Inspire
    Likelihood to Recommend
    -
    (0 ratings)
    9.8
    (34 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.8
    (18 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.9
    (21 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.3
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)