TrustRadius: an HG Insights company

Customer Thermometer vs. Qualaroo Insights

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customer Thermometer

    Score6 out of 10
    N/ACustomer Thermometer is a customer satisfaction survey customers can answer from their inbox, boasting leading response rates, from the company of the same name in Brighton.

    $29

    per month

    Qualaroo

    Score6.1 out of 10
    N/AQualaroo Insights allows you to survey or nudge site visitors at various stages of their visit, to gather insights and generate sales leads.

    $199

    per month

    Pricing
    Customer ThermometerQualaroo
    Editions & Modules
    Runner (50 responses per month)
    $29.00
    per month
    Jumper (200 responses per month)
    $49.00
    per month
    Flyer (500 responses per month)
    $99.00
    per month
    Mach 1 (1,000 responses per month)
    $159.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Customer ThermometerQualaroo
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Customer ThermometerQualaroo
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Customer Thermometer and Qualaroo Insights
    Feature
    Customer Thermometer
    -
    Ratings
    Qualaroo Insights
    9.3
    12 Ratings
    Survey templates00 Ratings9.011 Ratings
    Themes00 Ratings9.010 Ratings
    Custom logo/branding00 Ratings9.910 Ratings
    Survey Content
    Comparison of Survey Content features of Customer Thermometer and Qualaroo Insights
    Feature
    Customer Thermometer
    -
    Ratings
    Qualaroo Insights
    9.7
    11 Ratings
    Changes to live survey00 Ratings9.811 Ratings
    Question design help00 Ratings9.610 Ratings
    Multiple question types00 Ratings9.711 Ratings
    Survey Logic
    Comparison of Survey Logic features of Customer Thermometer and Qualaroo Insights
    Feature
    Customer Thermometer
    -
    Ratings
    Qualaroo Insights
    9.2
    12 Ratings
    Survey logic flexibility00 Ratings9.212 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Customer Thermometer and Qualaroo Insights
    Feature
    Customer Thermometer
    -
    Ratings
    Qualaroo Insights
    9.6
    12 Ratings
    Response tracking00 Ratings9.212 Ratings
    Data export00 Ratings9.912 Ratings
    Standard reports00 Ratings9.911 Ratings
    Custom reports00 Ratings9.211 Ratings
    Analytics00 Ratings9.911 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Customer Thermometer and Qualaroo Insights
    Feature
    Customer Thermometer
    -
    Ratings
    Qualaroo Insights
    9.8
    11 Ratings
    Access controls00 Ratings9.811 Ratings
    Compliance00 Ratings9.811 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Customer Thermometer and Qualaroo Insights
    Feature
    Customer Thermometer
    -
    Ratings
    Qualaroo Insights
    9.4
    10 Ratings
    Vendor-offered crowdsourcing00 Ratings9.87 Ratings
    Respondent restrictions00 Ratings9.09 Ratings
    User Ratings
    Customer ThermometerQualaroo
    Likelihood to Recommend
    -
    (0 ratings)
    9.8
    (16 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.8
    (9 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    5.0
    (1 ratings)