TrustRadius: an HG Insights company

Customer Thermometer vs. Verint Voice of the Customer

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customer Thermometer

    Score6 out of 10
    N/ACustomer Thermometer is a customer satisfaction survey customers can answer from their inbox, boasting leading response rates, from the company of the same name in Brighton.

    $29

    per month

    Verint Voice of the Customer

    Score10 out of 10
    N/AVerint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences.N/A
    Pricing
    Customer ThermometerVerint Voice of the Customer
    Editions & Modules
    Runner (50 responses per month)
    $29.00
    per month
    Jumper (200 responses per month)
    $49.00
    per month
    Flyer (500 responses per month)
    $99.00
    per month
    Mach 1 (1,000 responses per month)
    $159.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Customer ThermometerVerint Voice of the Customer
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Customer ThermometerVerint Voice of the Customer
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.7
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.8
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (3 ratings)