TrustRadius: an HG Insights company

Customer Thermometer vs. Wufoo

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customer Thermometer

    Score6 out of 10
    N/ACustomer Thermometer is a customer satisfaction survey customers can answer from their inbox, boasting leading response rates, from the company of the same name in Brighton.

    $29

    per month

    Wufoo

    Score9 out of 10
    N/AWufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.

    $0

    Pricing
    Customer ThermometerWufoo
    Editions & Modules
    Runner (50 responses per month)
    $29.00
    per month
    Jumper (200 responses per month)
    $49.00
    per month
    Flyer (500 responses per month)
    $99.00
    per month
    Mach 1 (1,000 responses per month)
    $159.00
    per month
    Free
    $0
    Starter
    $14.08
    per month
    Professional
    $29.08
    per month
    Advanced
    $74.08
    per month
    Ultimate
    $183.25
    per month
    Offerings
    Pricing Offerings
    Customer ThermometerWufoo
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Customer ThermometerWufoo
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Customer Thermometer and Wufoo
    Feature
    Customer Thermometer
    -
    Ratings
    Wufoo
    6.2
    32 Ratings
    Survey templates00 Ratings8.028 Ratings
    Themes00 Ratings6.029 Ratings
    Custom logo/branding00 Ratings4.632 Ratings
    Survey Content
    Comparison of Survey Content features of Customer Thermometer and Wufoo
    Feature
    Customer Thermometer
    -
    Ratings
    Wufoo
    8.3
    30 Ratings
    Changes to live survey00 Ratings7.527 Ratings
    Question design help00 Ratings8.527 Ratings
    Multiple question types00 Ratings9.030 Ratings
    Survey Logic
    Comparison of Survey Logic features of Customer Thermometer and Wufoo
    Feature
    Customer Thermometer
    -
    Ratings
    Wufoo
    8.0
    29 Ratings
    Survey logic flexibility00 Ratings8.029 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Customer Thermometer and Wufoo
    Feature
    Customer Thermometer
    -
    Ratings
    Wufoo
    9.5
    32 Ratings
    Response tracking00 Ratings10.029 Ratings
    Data export00 Ratings10.030 Ratings
    Standard reports00 Ratings9.526 Ratings
    Custom reports00 Ratings8.921 Ratings
    Analytics00 Ratings9.025 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Customer Thermometer and Wufoo
    Feature
    Customer Thermometer
    -
    Ratings
    Wufoo
    9.5
    26 Ratings
    Access controls00 Ratings9.526 Ratings
    Compliance00 Ratings9.522 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Customer Thermometer and Wufoo
    Feature
    Customer Thermometer
    -
    Ratings
    Wufoo
    7.5
    18 Ratings
    Vendor-offered crowdsourcing00 Ratings7.07 Ratings
    Respondent restrictions00 Ratings8.018 Ratings
    User Ratings
    Customer ThermometerWufoo
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (64 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (32 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (7 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (5 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)