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Customericare Live Chat vs. Smartsupp

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customericare Live Chat

    N/A
    Small Businesses (1-50 employees)
    Live Chat by CustomerICare is free software for online sales and support. It features a live chat window, automated lead generation capabilities, real-time web analytics. It also allows video and audio chats.

    $0

    Per User per Month

    Smartsupp

    Score9.3 out of 10
    N/ACzech company Smartsupp offers a live chat tool with a free version. The paid versions include visitor tracking and recording, and agent performance statistics.

    $20

    per month

    Pricing
    Customericare Live ChatSmartsupp
    Editions & Modules
    Freemium
    $0
    Per User per Month
    Regular Care
    $12
    Per User per Month
    Prestige Care
    $32
    Per User per Month
    Enteprise
    $0
    Per Month [Unlimited Users]
    Ultimate
    $239
    per month
    Standard
    starting at $20
    per month 100 to 200 live chat conversations per month
    Pro
    starting at $30
    per month 100 to 800 live chat conversations per month
    Offerings
    Pricing Offerings
    Customericare Live ChatSmartsupp
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsWhen choosing Prestige Plan, along with additional features, customers get a personal Success Manager assigned.Discount available for annual pricing.
    More Pricing Information
    Features
    Customericare Live ChatSmartsupp
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Customericare Live Chat and Smartsupp
    Feature
    Customericare Live Chat
    -
    Ratings
    Smartsupp
    8.2
    7 Ratings
    Chat history and transcripts00 Ratings8.27 Ratings
    Chat reporting00 Ratings8.57 Ratings
    Chat and web analytics00 Ratings7.97 Ratings
    User Ratings
    Customericare Live ChatSmartsupp
    Likelihood to Recommend
    -
    (0 ratings)
    7.9
    (7 ratings)
    Usability
    -
    (0 ratings)
    8.1
    (7 ratings)