CyberArk Workforce Identity vs. Delinea Secret Server

Centrify Identity Service is well suited for nearly any organization, especially ones utilizing Active Directory for user management. It is especially well suited for organizations looking to reduce internal resource use, because it's easy to maintain and manage. Its features also allow you to free up resources previously dedicated to the provisioning and deprovisioning of Office 365/Salesforce users (as well as other applications).

Incentivized

Great for managing access to secrets and servers and is more secure than storing passwords in a browser. The browser plugin to autofill passwords works well. Being able to schedule access ahead of time is a big plus for me as I can be forgetful. If you want a lightweight password vault, however, it may not be the best choice.

Incentivized

• Single Sign-on Integration is easy and complete configuration is UI driven with lots of help tips
• RESTFul APIs for Multi-factor Authentication is easy to use and implement. Also, Centrify supports all new Security features for Multi Factor Authentication and hence you can easily select and configure different challenges based on the policies and roles for the user.
• Lots of Built-in reports available for normal day to day auditing.

Incentivized

• Works well with RBAC, workflow for access requests, and approvals for third parties.
• Allows monitoring and recording of remote sessions.
• Available for on-premise and cloud.

Incentivized

• Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.

Incentivized

• The sharing functionality NEEDS improvement. We share most passwords at a group level, but then it becomes impossible to share them with a dynamic group and one or two one-off people as well. This is a major shortcoming.
• I don't love the interface. I feel like there is an attempt at a dashboard, but it is really not effective.
• I've heard, but never seen, that the software can actually change passwords in the target systems. If this is part of its deliverable, I do not know how to use it, and I don't know how you would do that. Seems like a great feature for password management.

Incentivized

Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.

Incentivized

My rating is purely based on the configurational activities, as feature-wise delineation has all the features that are very beneficial for customers, though the implementation is a bit more manual work, which can be reduced with a low-code platform. Along with that, we can have a better UI to have intuitiveness and can manage the platform for shared customers in a better way. Overall, it is a very good tool for PAM.

Incentivized

The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.

Incentivized

I actually haven't had to work with support. I have spoken to a colleague of mine who has worked with support and has been pleased.

Incentivized

We started off using ADFS from Microsoft, which took most of a day to get fully functional and nearly a week to get fully optimized. The documentation was inconsistent with ADFS and there was no real support without opening a Microsoft Premier Support ticket. At the time, if you turned on Multi-Factor Authentication (MFA) for Office 365, it turned it on for everything without any granularity. Our Information Security department said that MFA was a requirement for offsite access to our email systems, but users didn't need MFA when onsite. We looked at Okta, OneLogin, and Centrify at the same time. Centrify was the only one that responded quickly and offered a free POC with support included. We tried to deploy the Okta solution on our own, but ran into issues due to some of our non-standard AD configuration. We never received a return call from OneLogin. The Centrify POC took about 15 minutes to complete for basic functionality and a couple of hours to work out the issues related to our environment. We have been very happy with the Centrify solution and went live with our POC.

Incentivized

We explored Jum Cloud and ManageEngine. Delinea is comparable in terms of features; however, the implementation of these tools differs. Delinea is a bit more manual than the other two. However, the licensing and overall ROI are better for Delinea, as it provides almost all market-ready solutions and has a robust licensing mechanism, resulting in a better ROI.

Incentivized

• CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
• I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.

Incentivized

• The best return on investment is that all of our passwords are now up to date and usable by everyone in the department. The old way could only be accessed by one person at a time, and it was frequently wrong.
• We save a lot of time in IT by having the passwords easily accessible. We also meet our security audit objectives by using this app instead of, say, an Excel spreadsheet or an old application that is no longer supported, as was the case at a previous workplace.
• With the size of our department, we don't have enough passwords to go beyond the free version. It's fully functional, but it costs nothing (except some resources on a VM). ROI on free can't be beat.

Incentivized