CyberArk Workforce Identity vs. OneLogin by One Identity

Centrify Identity Service is well suited for nearly any organization, especially ones utilizing Active Directory for user management. It is especially well suited for organizations looking to reduce internal resource use, because it's easy to maintain and manage. Its features also allow you to free up resources previously dedicated to the provisioning and deprovisioning of Office 365/Salesforce users (as well as other applications).

Incentivized

OneLogin definitely has a range of people it could work for. Everything from individuals who just want a better login process. Small companies who are wanting a way to keep a better count of who has access to what, and large corporations that want to implement a login process that will reduce the number of helpdesk tickets due to forgotten passwords.

Incentivized

• Single Sign-on Integration is easy and complete configuration is UI driven with lots of help tips
• RESTFul APIs for Multi-factor Authentication is easy to use and implement. Also, Centrify supports all new Security features for Multi Factor Authentication and hence you can easily select and configure different challenges based on the policies and roles for the user.
• Lots of Built-in reports available for normal day to day auditing.

Incentivized

• The application integration part is easy to deploy.
• The dashboard is good and user-friendly.
• The portal can be accessed from anywhere since we have gone to the cloud-based model.
• It provides a secure solution with certificate management that can restrict access from unauthorized apps.
• The technical support is good.

Incentivized

• Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.

Incentivized

• Lack of administrative APIs for creating or setting up new connectors: This prevents the automated integration to federations and requires manual setup rather than discovery-based automated setup.
• Customization of the interface: The potential configuration of the interface are still limited at the moment (logo, primary and secondary colors, background). This prevents the usage of the platform as a communication medium or to organize the space in a more standard fashion (for our institution)
• There are some limitations with using the apps provisioning APIs that can lead to some termination or provisioning actions not being completed

Incentivized

Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.

Incentivized

OneLogin is very easy to use. The most complicated part is the user setup and even that is not difficult. After everything is working, using it day to day is trivial. All you have to do is have the application ready on your phone and you can use a single set of login credentials to access all of your tools securely.

Incentivized

The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.

Incentivized

There has never been an issue where I have needed to use the OneLogin support so it would be unfair to rate them anything other than a 10 on their ability to provide support. Like I said its a very basic platform that we use it for with no issues.

Incentivized

We started off using ADFS from Microsoft, which took most of a day to get fully functional and nearly a week to get fully optimized. The documentation was inconsistent with ADFS and there was no real support without opening a Microsoft Premier Support ticket. At the time, if you turned on Multi-Factor Authentication (MFA) for Office 365, it turned it on for everything without any granularity. Our Information Security department said that MFA was a requirement for offsite access to our email systems, but users didn't need MFA when onsite. We looked at Okta, OneLogin, and Centrify at the same time. Centrify was the only one that responded quickly and offered a free POC with support included. We tried to deploy the Okta solution on our own, but ran into issues due to some of our non-standard AD configuration. We never received a return call from OneLogin. The Centrify POC took about 15 minutes to complete for basic functionality and a couple of hours to work out the issues related to our environment. We have been very happy with the Centrify solution and went live with our POC.

Incentivized

When our company used to use RSA SecurID, we had physical security devices for the two-factor security pin. If we wanted to remotely access an account from an unsecured network, we had to carry around an extra physical tag. While this was very secure, it was not convenient and make working remotely unappealing. Additionally, we would have to manually enter the security pin to gain access. OneLogin fixes both these concerns and makes Single Sign On security very easy to use.

Incentivized

• CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
• I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.

Incentivized

• The one big benefit would be time-saving. It is a very convenient platform.
• The access outside of the office also allows me to work at home or in my spare time for additional business that needs to be taken care of.

Incentivized