CyberArk Workforce Identity vs. PingOne from Ping Identity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CyberArk Workforce Identity
Score 8.0 out of 10
N/A
CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security, and credential management. Identity Management capabilities include lifecycle management, identity orchestration, and identity governance. With CyberArk Identity,…N/A
PingOne from Ping Identity
Score 5.4 out of 10
N/A
The PingOne Cloud Platform from Ping Identity in Denver, Colorado is an identity management and access solution (IAM) for enterprises. Features of the products include single sign-on, multi-factor authentication, user management with directory, provisioning and deprovisioning. The solution is presented as a comprehensive, standards-based platform that allows users and devices to securely access any service, application or API from any device. Designed for hybrid IT environments, it can be…
$20,000
per year
Pricing
CyberArk Workforce IdentityPingOne from Ping Identity
Editions & Modules
No answers on this topic
Essential
$20,000
per year
Plus
$40,000
per year
Premium
Contact Sales
Offerings
Pricing Offerings
CyberArk Workforce IdentityPingOne from Ping Identity
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry PingOne for Customers for free. Sign up for a free 30-day trial of PingOne for customers.
More Pricing Information
Community Pulse
CyberArk Workforce IdentityPingOne from Ping Identity
Features
CyberArk Workforce IdentityPingOne from Ping Identity
Identity Management
Comparison of Identity Management features of Product A and Product B
CyberArk Workforce Identity
9.0
Ratings
11% above category average
PingOne from Ping Identity
6.5
Ratings
22% below category average
ID-Management Access Control9.00 Ratings8.80 Ratings
ID Management Single-Sign On (SSO)9.00 Ratings9.90 Ratings
Multi-Factor Authentication9.00 Ratings9.90 Ratings
Password Management9.00 Ratings8.80 Ratings
Account Provisioning and De-provisioning9.00 Ratings1.60 Ratings
ID Management Workflow Automation9.00 Ratings2.30 Ratings
ID Risk Management9.00 Ratings4.30 Ratings
User Ratings
CyberArk Workforce IdentityPingOne from Ping Identity
Likelihood to Recommend
9.0
(0 ratings)
7.9
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
9.0
(0 ratings)
8.6
(0 ratings)
User Testimonials
CyberArk Workforce IdentityPingOne from Ping Identity
Likelihood to Recommend
Centrify Identity Service is well suited for nearly any organization, especially ones utilizing Active Directory for user management. It is especially well suited for organizations looking to reduce internal resource use, because it's easy to maintain and manage. Its features also allow you to free up resources previously dedicated to the provisioning and deprovisioning of Office 365/Salesforce users (as well as other applications).
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The products we're using work well and are reliable. We've had very few outages, and when we have, their support team has been highly responsive and addressed the issues quickly. They are very customer focused and have been great partners throughout the relationship. I'm looking to adopt more of their technologies over the coming year.
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Pros
  • Single Sign-on Integration is easy and complete configuration is UI driven with lots of help tips
  • RESTFul APIs for Multi-factor Authentication is easy to use and implement. Also, Centrify supports all new Security features for Multi Factor Authentication and hence you can easily select and configure different challenges based on the policies and roles for the user.
  • Lots of Built-in reports available for normal day to day auditing.
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  • PingFederate is feature-rich, and quickly updated with the latest standards and profiles. This gives us more tools to apply identity standards to modern business challenges.
  • PingFederate and PingCentral were also easy to deploy within docker containers and weave into an infra-as-code deployment, keeping operational overhead low.
  • PingID has an array of supported authenticators for nearly every use case, and early FIDO2 support has us looking into moving to passwordless much more quickly than I had anticipated.
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Cons
  • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
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  • I believe it is very secure & not sure if it needs any improvement as such
  • Only suggestion would be it should not ask users to re-confirm if the session is still active
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Likelihood to Renew
Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
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No answers on this topic
Usability
No answers on this topic
Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.
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Support Rating
The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
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For our enterprise, they've assigned a customer success manager to ensure our needs are being addressed, and that person is top notch in knowing our priorities, enhancement requests, and open cases. Every time we've needed to engage support for a problem or a how-to question, they've been highly responsive and followed up with us to ensure the case was completely resolved. Their support personnel are highly skilled and trained. This is a very customer-centric company.
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Alternatives Considered
We started off using ADFS from Microsoft, which took most of a day to get fully functional and nearly a week to get fully optimized. The documentation was inconsistent with ADFS and there was no real support without opening a Microsoft Premier Support ticket. At the time, if you turned on Multi-Factor Authentication (MFA) for Office 365, it turned it on for everything without any granularity. Our Information Security department said that MFA was a requirement for offsite access to our email systems, but users didn't need MFA when onsite. We looked at Okta, OneLogin, and Centrify at the same time. Centrify was the only one that responded quickly and offered a free POC with support included. We tried to deploy the Okta solution on our own, but ran into issues due to some of our non-standard AD configuration. We never received a return call from OneLogin. The Centrify POC took about 15 minutes to complete for basic functionality and a couple of hours to work out the issues related to our environment. We have been very happy with the Centrify solution and went live with our POC.
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We tested PingOne but our security team was not happy with it (because of cloud exposure). We tested PingId as well but our security team was not happy with it (because of cloud exposure). We [spent] some time on PingDataGovernance but so far we don't have any use case for this product. We started exploration for PingDataSync (to synchronize two different LDAP directories), [and] so far it looks promising.
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Return on Investment
  • CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
  • I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.
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  • it is positive with saving the cost
  • some drawback with aging solution
  • directory is solid and provide lots of cost saving
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ScreenShots

CyberArk Workforce Identity Screenshots

Screenshot of Admin PortalScreenshot of Identity LoginScreenshot of SWS PortalScreenshot of UBA PortalScreenshot of User Portal