| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 SolarWinds Dameware Remote Support (DRS) | Score7.3 out of 10 | N/A | DameWare Remote Support from Austin IT company SolarWinds is remote administration software for the remote control of desktops, laptops, and servers behind or outside the firewall, allowing registry editing, restart services, logging activity, account and password management, and more. The mobile app also provides access from a phone or tablet. DameWare Remote Support licensing is per technician, the number of end-user remote machines is irrelevant; one technician may receive a license for… | $520 one-time fee |
 Getscreen.me | Score9.7 out of 10 | N/A | Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption. | $0 per user |
| SolarWinds Dameware Remote Support (DRS) | Getscreen.me | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | DameWare Remote Support and Mini Remote Control are licensed based on the number of technician users that use the software for remote administration. There are no limits or restrictions for the number of end-users supported or the number of remote endpoints/computers supported. As you buy higher counts of licenses, the per-seat pricing goes down giving you a reduced total price. | 16% discount with an annual subscription | ||||||||||||||
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| SolarWinds Dameware Remote Support (DRS) | Getscreen.me | |
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| Considered Both Products | No answer on this topic | Chose Getscreen.me more complete solution than anything else I have tried, and more cost effective than any other commercial application Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| SolarWinds Dameware Remote Support (DRS) | Getscreen.me | ||||||||||||||||||||||||||||||||||||||||||||||
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| SolarWinds Dameware Remote Support (DRS) | Getscreen.me | |
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| Likelihood to Recommend | 8.3 | 9.1 |
| Likelihood to Renew | 9.0 | 9.9 |
| Usability | 9.0 | 10.0 |
| Availability | 9.0 | - |
| Performance | 8.5 | - |
| Support Rating | 5.0 | 10.0 |
| In-Person Training | 9.0 | - |
| Online Training | 9.0 | - |
| Implementation Rating | 5.0 | 10.0 |
| Configurability | 9.5 | - |
| Ease of integration | 9.5 | - |
| Product Scalability | 8.0 | - |
| Vendor post-sale | 9.5 | - |
| Vendor pre-sale | 9.5 | - |
