SolarWinds Dameware Remote Support (DRS) vs. Parallels Secure Workspace
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 SolarWinds Dameware Remote Support (DRS) | Score7.3 out of 10 | N/A | DameWare Remote Support from Austin IT company SolarWinds is remote administration software for the remote control of desktops, laptops, and servers behind or outside the firewall, allowing registry editing, restart services, logging activity, account and password management, and more. The mobile app also provides access from a phone or tablet. DameWare Remote Support licensing is per technician, the number of end-user remote machines is irrelevant; one technician may receive a license for… | $520 one-time fee |
 Parallels Secure Workspace | Score9.9 out of 10 | N/A | Parallels Secure Workspace (formerly Awingu) is a unified workspace that offers secure and audited access to company files and legacy, web and SaaS applications in a browser-based workspace, accessible via any browser, on any device. The solution is described by the vendor as non-intrusive, and it builds on top of the user's current architecture. It is deployed as a virtual appliance on all common hypervisors and will connect with standard protocols to your existing IT assets (e.g.… | $90 per year per user |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | DameWare Remote Support and Mini Remote Control are licensed based on the number of technician users that use the software for remote administration. There are no limits or restrictions for the number of end-users supported or the number of remote endpoints/computers supported. As you buy higher counts of licenses, the per-seat pricing goes down giving you a reduced total price. | Awingu can be deployed in your cloud of choice (on-prem, cloud or hybrid). Minimum order for named users is 50. Minimum order for concurrent users is 20. We have unique licensing models for M/CSPs! | ||||||||||||||
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| SolarWinds Dameware Remote Support (DRS) | Parallels Secure Workspace | |
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| Likelihood to Recommend | 8.3 | 8.0 |
| Likelihood to Renew | 9.0 | - |
| Usability | 9.0 | - |
| Availability | 9.0 | - |
| Performance | 8.5 | - |
| Support Rating | 5.0 | - |
| In-Person Training | 9.0 | - |
| Online Training | 9.0 | - |
| Implementation Rating | 5.0 | - |
| Configurability | 9.5 | - |
| Ease of integration | 9.5 | - |
| Product Scalability | 8.0 | - |
| Vendor post-sale | 9.5 | - |
| Vendor pre-sale | 9.5 | - |