Datadog vs. SolarWinds IP Address Manager (IPAM)

A one-stop solution for everything you need. Multiple functionalities are tailored to meet specific business needs. Logs are essential for any business, and Datadog manages logs effectively. Rum sessions are something new to me and have given us a new perspective on how to reverse engineer issues that we see for our customers.

Incentivized

If you already have SolarWinds Products, there's no other product that I have seen on the market that incorporates all network management and IPAM tools so seamlessly. No longer having to have several consoles open to manage DHCP, DNS, and Subnets saves so much time and makes the whole process much more manageable.

Incentivized

• Create Dashboards as per application, environments, and Custom metrics in one panel.
• Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
• Playbooks, SLA definition, success and error quotas, request visualizations.
• DB monitoring, Serverless stack monitoring.
• Alerting of Production incidents so we can quickly resolve the issues on time.

Incentivized

• With IPAM automated address scanning, we can be confident that we are looking at an up-to-date, accurate snapshot of our network.
• The built-in alerts are a great safety net. We know that even if we aren't paying close attention to our IP address space, IPAM is. If a range is nearly full, IPAM lets us know before it becomes a real problem.
• IPAM's event logging gives us insight into any and all changes made by our network engineers.

Incentivized

• Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
• I would appreciate more supportive examples for how to filter and view metrics in the explorer
• I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame

Incentivized

• The user experience is not as intuitive as other products. We have to be more restrictive around level 1 help desk access compared to NCM or NPM in SolarWinds.
• Making and enforcing changes, not just monitoring, has been hit or miss in some instances.

Incentivized

We are heavily invested in SolarWinds. We currently own Network Performance Monitor, Netflow Traffic Analyzer, User Device Tracker, Server Application Monitor and Network Configuration Manager. We have NOC mode setup for deskside support for monitoring any down devices that may effect our network across the globe. This application gives us the information we need when we need it.

Incentivized

Datadog's user interface is quite friendly and easy to navigate. With menus clearly categorized, and ability to bookmark important dashboards, one can easily find what they're looking for. For dashboards, ability to move and resize visualizations and group them, is really helpful to organize dashboards. Automatic suggestions from Datadog for important visualizations based on the metrics and logs would provide another level of ease of use.

Incentivized

Bring the interface into a more user friendly space.

Allow the user the ability to move root folders into other root folders. There are times when sites need to be combined into a new group and having to delete then re-add them is a huge pain. Make the popup screen for putting in information double the size so that you get everything in one window view rather than having to scroll.

Incentivized

We don't have any issues with availability. Our cluster setup provide us a 99,9% availability that is enough for us.

Incentivized

We do not integrate IPAM into other systems other than the standard Orion integration. The performance is reasonable, however, we are running all the SolarWinds applications on a very large server.

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

I have not contacted customer support and therefore have no experience in this area. I know we have some issues with our VAR support at this time for Orion, but I don't know if the IPAM falls into the same support structure. Perhaps others in the organization may know more regarding the support area.

Incentivized

Know the full scope of what you will be installing. Solarwinds can be a very complex installation. IPAM is just one fairly simplistic piece.

I selected Datadog because of its features and the wide range of integration support. As I already told it supports more that 600+ integrations which helps and organization to keep everything in a single place and also its AI feature which is reducing the time for root cause analysis. Its custom dashboards features which helps us to visualize the data in a more attractive way.

Incentivized

BT Diamond IP required the company remote to make changes we constantly had to message
support which in my opinion was not worth it. All research said SolarWinds IP Address Manager was the best by a wide margin. We had no issues with SolarWinds IP Address Manager, and we got a great price so after evaluating SolarWinds IP Address Manager we did not look at any more alternatives

Incentivized

We have not experienced any scalability issues with this product. However, SolarWinds needs to allow users to scale horizontally without any license restrictions. For example, we would like to separate Netflow and Orion onto different platforms but are unable to due to license restrictions.

Incentivized

• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

Incentivized

• IPAM has made our IP allocation process automated and smooth.
• Different team used to use Spread Sheet which have been gone now.
• We are able to predict well in advance if any new Subnet is required or existing subnet is going to exhaust.

Incentivized