Dataloader.io vs. Layer2 Cloud Connector

Dataloader is an incredible asset for a large organization or an organization that has a robust Salesforce environment. Specifically, Dataloader has allowed our sales team to focus on driving sales while our operations team can load the data they need in a manner that allows for robust reporting and tracking on our sales process. Organizations with less robust Salesforce environments or Salesforce environments in which many people are expected to maintain their own information likely do not need Dataloader.

Incentivized

We had a scenario where our clients have thousands of external party vendors/committees who regularly sync SharePoint data. Managing thousands of external parties can never be possible without using a Layer2 cloud connector. We managed the local network sharing and SharePoint integration by using the Layer2 connector. Layer2 is convenient with a large amount of data as the per-user license is high.

• The selection of objects is much better and more extensive than the Salesforce built in data loader.
• Cross referencing of fields for record IDs is easy to use. I can work through this so much more quickly than using the built in Salesforce data loader.
• Success and error files are easy to identify what needs to be fixed (errors) and identification of records created (successes), so you can quickly do spot checks in your Salesforce org after doing a data load.
• The number of rows per month for a basic package, 100,000, is great for our business.

Incentivized

• Layer2 provides best connectivity with SharePoint
• It syncs local network shared files to the SharePoint
• Provides details file history

• At the moment, I can't find a way to rename jobs. This would be useful to organize what was previously created hastily by techs in a rush.
• A preview of the job, especially upserts, would take a great deal of stress away from some of us (especially those who are not so confident in their ETL practice).
• A native vlookup equivalent may be a welcome addition.

• Per User cost is expensive
• A lot of pre-requisites
• UI needs to be more user-friendly

It is easy to use and doesn't require a security token, so I enjoy using it. It also doesn't require any download or installation, which is sometimes a blocker to gettingthings done if the company has limits. also, the dataloader.io is easy for other people to pick up, so others can have visibility into the data jobs that have occurred

It is an intuitive application to use. Within a few clicks, you can be signed in to your org and ready to perform tasks. Data imports/exports/updates are streamlined so you can quickly start and configure your jobs. These can run in the background while you set up new tasks. Job history and tasks currently running on are on your home screen.

Incentivized

Dataloader is made for updating, inserting, and deleting of contacts. For these operations this tool is excellent.

Incentivized

Customer support might be where Dataloader.io saves money. Most of the competitors offer 24/7 live support but Dataloader.io only offers support via email and the community. Those types of support work fine until you need an answer right away. Some questions can't wait until the next business day or business hours for a reply.

Incentivized

The UI of Dataloader.IO is far more advanced, user-friendly, and current, than any of the options above. The ability to several tasks (Imports/Exports) at one time. Cloud-based with very easy access to current Imports or Exports, as well previous versions that had previously been run. You can see Imports or Exports across all time, even if you change filter criteria.

Incentivized

We had also used Microsoft One Drive as a syncing tool but it requires Office365 for managing and syncing data across thousands of vendors which was not practically possible to manage users on Office 365. Layer2 resolved this issue by having 3 user licenses and they are enough to periodically sync all external parties' data with our SharePoint online.

• HUGE time saving. When we need to clean or review data, we used to have to do it line by line. This can do the work within excel and make cleanup/management an afternoons work as opposed to a week.
• Rollback what you did/change/deleted is relatively simple if you remember to back up the data you are manipulating.

Incentivized

• Layer2 resolves the time management issue
• Resolved data syncing issues across different external vendors
• LOE optimisation with using Layer2 connector.