Dataloader.io vs. Salesforce Data Cloud

Dataloader is an incredible asset for a large organization or an organization that has a robust Salesforce environment. Specifically, Dataloader has allowed our sales team to focus on driving sales while our operations team can load the data they need in a manner that allows for robust reporting and tracking on our sales process. Organizations with less robust Salesforce environments or Salesforce environments in which many people are expected to maintain their own information likely do not need Dataloader.

Incentivized

I would recommend Salesforce Data Cloud as an 8 because it is great for keeping track of customer and sale information, it is easy to use, it is easy to generate reports and it is user friendly. However, it is very expensive and does not integrate with other CRMs well

Incentivized

• Extracting Salesforce attachments in original file format! I do not know of a tool that can do this better, or more efficiently! This is a huge benefit to companies that would like to extract attachments from Salesforce for tasks like data migrations.
• Cross-object data extract within one file. You can pull data from related objects as long as there is a populated lookup from the object you are extracting, to another object (Child or Parent).
• UI is simple and requires very little to no training. Given the acquisition of Mulesoft by Salesforce, I would not be surprised if DataLoader.IO is rolled out as the new global data loading tool for Salesforce.

Incentivized

• Ingest data from various sources
• Reporting an Analysis

Incentivized

• At the moment, I can't find a way to rename jobs. This would be useful to organize what was previously created hastily by techs in a rush.
• A preview of the job, especially upserts, would take a great deal of stress away from some of us (especially those who are not so confident in their ETL practice).
• A native vlookup equivalent may be a welcome addition.

• Better UI for naive users
• More comprehensive reports for end users
• Maintenance is high for now

It is easy to use and doesn't require a security token, so I enjoy using it. It also doesn't require any download or installation, which is sometimes a blocker to gettingthings done if the company has limits. also, the dataloader.io is easy for other people to pick up, so others can have visibility into the data jobs that have occurred

It is an intuitive application to use. Within a few clicks, you can be signed in to your org and ready to perform tasks. Data imports/exports/updates are streamlined so you can quickly start and configure your jobs. These can run in the background while you set up new tasks. Job history and tasks currently running on are on your home screen.

Incentivized

I would rate Salesforce Data Cloud's usability a 9 because I do think it is very easy to use. You can easily create new contacts, add notes to contacts, add house information, generate reports, create workflows, etc. You can even have it schedule marketing emails to customers to auto send an email for holidays like Christmas, New Years, etc. It is very user friendly and helps to create a nice customer journey with it all in once place.

Incentivized

Dataloader is made for updating, inserting, and deleting of contacts. For these operations this tool is excellent.

Incentivized

Customer support might be where Dataloader.io saves money. Most of the competitors offer 24/7 live support but Dataloader.io only offers support via email and the community. Those types of support work fine until you need an answer right away. Some questions can't wait until the next business day or business hours for a reply.

Incentivized

I have used salesforce inspector also for operations like import and export of data from custom objects but it doesn't work well when you have data in huge numbers. Instead of using Salesforce Inspector, one should go for Dataloader.io if the number of records is huge to be dealt with.

Incentivized

They are quite similar but it was a decision made amongst other stakeholders as well so I can’t justify the reason from my own department but as I understand salesforce allows better integration and since our CRM is already on salesforce it makes sense for us to unify at all.

Incentivized

• HUGE time saving. When we need to clean or review data, we used to have to do it line by line. This can do the work within excel and make cleanup/management an afternoons work as opposed to a week.
• Rollback what you did/change/deleted is relatively simple if you remember to back up the data you are manipulating.

Incentivized

• Faster analytics gains market
• Reporting can be more comprehensive
• Impressive security
• Maintenance is slower
• Not suitable for startups