Datto ALTO is a a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients hybrid backup and recovery with a cloud-based repository and disaster recovery in the cloud. It is administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. ALTO cross-platform support enables MSPs to protect their client’s data anywhere it lives, from physical servers…
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Datto SIRIS
Score 9.8 out of 10
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Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.
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Pricing
Datto ALTO
Datto SIRIS
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
Datto ALTO
Datto SIRIS
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.
More Pricing Information
Community Pulse
Datto ALTO
Datto SIRIS
Features
Datto ALTO
Datto SIRIS
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Fantastic for a small site with a single server to back up with less than 1TB of data. Great for scenarios where business continuity is OK to run a little slow. Not great for scenarios where Disk Speed on the server is important (i.e. CAD files, databases, etc.). Great for restoring Active Directory.
Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well.
Backups: Datto does what it's supposed to do, backing up data from servers (and workstations, if need be), and then syncing that data to the cloud.
Initial setup: Initial setup is pretty straightforward, in most cases the agent installs remotely from the device.
UI: The UI is fairly straightforward and intuitive, at least for IT professionals. It is not difficult to find things or figure out what settings do what.
VMware integration for backups is only at the host level, not vCenter, so you can't see all VMs from one place to select them for backup. You've gotta add each host individually and then pick from the list that populates from each individually.
The system is appliance-based, so when you run out of local space on the appliance, there's no expansion without buying a larger appliance. You either cut back on your backups to use less space, or you open your wallet.
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
Datto cloud backup reporting, user interface, and overall functionality are so much better than Avast Cloud Backup that it can barely be a comparison. We had an issue with Avast Cloud Backup that reporting wasn't working correctly, and while it looked like someone's data was backing up it was actually failing and a customer of ours lost some important data. We have not had this issue with Datto Alto
Datto is not as feature-rich as Veeam, but it still offers the main features in a great backups solution that will help in a recovery situation. It is mainly meant for smaller businesses, so it's not a Veeam replacement. From that perspective, Datto fills a great void in options for these clients. It doesn't have the features of Unitrends either, but I have not had great experiences with Unitrends, so I would not recommend that option. Veeam is great for larger environments, and Datto is a fantastic option for the next tier down in size.
We are able to offer our customers a relatively inexpensive offsite data storage option that can also act as a stop-gap if they were to have major hardware failures
we have not had any negative impacts from Datto
The ease of installation/setup of Datto Alto has enabled us to mail out the device to a customer and have them plug it into their network to save us time delivering and setting up if the customer was a long distance from us.
In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.
