Datto SIRIS vs. GoodSync

Datto SIRIS

GoodSync

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Datto SIRIS	Score 9.8 out of 10	N/A	Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.	N/A
GoodSync	Score 10.0 out of 10	N/A	GoodSync for Business provides complete enterprise data backup and synchronization across data sources, destinations, and systems. The GoodSync for Business Control Center is specifically designed to minimize user interaction and increase management control by deploying pre-created GoodSync backup and synchronization jobs to GoodSync for Business Workstations and GoodSync for Business Servers, and enabling an administrator to monitor performance from a centralized location.	N/A

Pricing

Datto SIRIS

GoodSync

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Datto SIRIS	GoodSync
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.

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More Pricing Information

Community Pulse
	Datto SIRIS	GoodSync
Considered Both Products	Datto SIRIS Joseph Rapoport M.A., DCDS, DCAT, DCP-SaaS, DCP-DCMA Sr Systems Engineer Chose Datto SIRIS In my experience with Veeam, you have to supply your own storage while the Datto appliance is a self-contained solution. Incentivized Helpful? Jon Daley Owner Chose Datto SIRIS Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it. Incentivized Helpful? JS Jonathan Sheldon Director Chose Datto SIRIS Datto SIRIS BCDR is the gold standard, the product that other on-premises backups strive to be. It is reliable, fast, saves company money and time. Incentivized Helpful? Ashley Beal Senior Office Administrator Chose Datto SIRIS We have not used or tested anything similar to Datto. Incentivized Helpful? Adam Friedli Level 2 Support Analyst Chose Datto SIRIS Datto is not as feature-rich as Veeam, but it still offers the main features in a great backups solution that will help in a recovery situation. It is mainly meant for smaller businesses, so it's not a Veeam replacement. From that perspective, Datto fills a great void in … Incentivized Helpful? BN Ben Nichols System Administrator Chose Datto SIRIS We've chosen to go with Datto RMM after finding other platforms that didn't quite meet the requirements of growing endpoint management. Incentivized Helpful? Karl Fulljames COO Chose Datto SIRIS ShadowProtect quality has decreased over the years and their price has increased. Datto is far superior in terms of UI, datacentre capabilities as well as confirmation of backup successes. Veeam offers these same features in a more complicated format but also lets you roll your … Incentivized Helpful? Verified User Anonymous Chose Datto SIRIS Datto is far and away the best backup vendor we have ever used. The product works extremely well, and is very easy to implement and manage. Incentivized Helpful? Verified User Anonymous Chose Datto SIRIS Datto is an all-inclusive solution with minor set-up. It's almost turnkey. Veeam requires more knowledge and setup, plus additional storage, although it is more robust and more granular. Datto includes the cloud element built-in, whereas it is something extra with Veeam. For a … Incentivized Helpful? Verified User Anonymous Chose Datto SIRIS Datto and Barracuda Backup are very similar in design/purpose (both appliance-based with local backups and pushing to an offsite cloud), though Barracuda handles vCenter with a centralized backup console while Datto does not. VEEAM does a better job of backing up VMware than … Incentivized Helpful? Dale Bradford Network Administrator Chose Datto SIRIS We did the reverse, and we looked at this solution to replace Datto.. we regret going with Datto. As a result, we are moving all clients from their platform to Axcient's Replibit BDR solution. We have had such good luck, the backups are faster, and the restoration/export of … Incentivized Helpful? Jorge Vasconcelos Network Admin Chose Datto SIRIS Datto was our solution of choice. Incentivized Helpful? MH Mike Hernandez Operations Manager Chose Datto SIRIS The solution we used prior to Datto was only a cloud, and provided no onsite solution for data recovery. It provided no failover protection against a server meltdown and retrieving files that were either accidentally lost or corrupted could take 24 hours. With Datto, it's … Incentivized Helpful? Verified User Anonymous Chose Datto SIRIS Datto is a legacy product, selected before I got involved in the backup design at the current organization. As there are no issues with it, no alternatives were considered. I used Bakula before and would recommend it or Amanda for an organization looking to save money, as these … Incentivized Helpful? Verified User Anonymous Chose Datto SIRIS Compared to Solarwinds or EMC Avamar, Datto is more improved, and it's much better at business continuity. Both tools are only cloud-based backup services, but Datto has the option of the local backups as well, which is more efficient for disaster scenarios. Datto has many more … Incentivized Helpful? Justin Weller IT Operations Manager Chose Datto SIRIS These may have carved out a niche in one area or another that make them superior for that specific case, but no one does a better overall job. I would estimate that a Datto box will be the right fit for at least 85% of the SMB's in the US. Incentivized Helpful? Jason Rojas IT Manager Chose Datto SIRIS Very affordable. I used another service known as Naverisk and dropped them as they were more expensive and the service was not as good. Datto is designed for IT consultants so teams are getting a well-designed platform. Incentivized Helpful? Verified User Anonymous Chose Datto SIRIS Shadow Protect being the closest on this list, none of the other stack up against what Datto can provide in terms of technology and being able to quickly recover from a disaster or data loss. What brings Datto above the competition is their level of customer support from their … Incentivized Helpful? Alex Farling Managing Partner Chose Datto SIRIS Datto beats Replibit hands down, but the software isn't the biggest differentiator. Support at Datto is FANTASTIC. eFolder hardly provides anything you can call support. Incentivized Helpful? Kevin Hutchinson, CISSP IT Director Chose Datto SIRIS The customer to whom I am consulting selected Datto for reasons unbeknownst to me. Had I been involved earlier in the decision process, I would likely have recommended Unitrends, Zerto or another solution. Incentivized Helpful? Verified User Anonymous Chose Datto SIRIS Datto seems much more reliable with better backup success rates. It is easy to use and cost-effective way to backup small data sets. Support is quite good and they have a very good Kbase. Incentivized Helpful? Stana Steen Owner Chose Datto SIRIS The product we tired in the past are either out of business or that product line failed. We have used custom BDR solution purchased from a vendor and found that while it worked you were never sure if the restore would work. We did not want to cobble together a solutions and the … Incentivized Helpful? Derek Schroeder Service Manager Chose Datto SIRIS Datto is a superior product in regards to spinning up servers on the BDR appliance hardware. That is their killer feature. Barracuda's edge is the hardware refresh after 4 years of maintaining subscriptions. Datto requires the purchase of a new appliance after a time period … Incentivized Helpful? Verified User Anonymous Chose Datto SIRIS We also use Barracuda for our backup and disaster recovery solution at our clients. Datto is much more expensive than Barracuda, the solutions are very similar, but the one thing I would give Datto the edge on is handling of Hyper-V instances. Datto makes Hyper-V restorations … Incentivized Helpful? Franz Josef Bautista Technical Consultant Chose Datto SIRIS Vembu is easier to set up in on premise and lower hardware requirements Incentivized Helpful?	GoodSync Verified User Anonymous Chose GoodSync TrustRadius doesn't list the other tools I have used in the past which are most like GoodSync. I have listed services which are slightly similar, but not really used in the same fashion. Since discovering GoodSync, it is really my only choice when dealing with larger, more … Incentivized Helpful? JC Joe Cuschieri President Chose GoodSync For reliability, GoodSync is beyond comparison. Some of the other tools I tried either fail through the backup/synchronization process, leaving one with unknown status of what has been backed up and what has not, wasting an inordinate amount of time because one has to repeat … Incentivized Helpful? Troy Alcorn Owner /Operator Chose GoodSync SyncToy - this is better at keeping 2 locations identical if they need to be that way at all times as it runs in the background as a service and updates in real time. Incentivized Helpful? JR Jackie Ramos Associate Director of Telecom & PC Support Chose GoodSync I don't know, I have not tried anything else. This product was easy to use and it actually worked even with the trial version. Incentivized Helpful?

Features

Datto SIRIS

GoodSync

Data Center Backup

Comparison of Data Center Backup features of Product A and Product B
	Datto SIRIS 8.0 Ratings 2% below category average	GoodSync 9.3 Ratings 11% above category average
Flexible deployment	9.00 Ratings	7.00 Ratings
Encryption	7.00 Ratings	00 Ratings
Universal recovery	00 Ratings	10.00 Ratings
Instant recovery	00 Ratings	10.00 Ratings
Recovery verification	00 Ratings	10.00 Ratings
Backup to the cloud	00 Ratings	10.00 Ratings
Deduplication and file compression	00 Ratings	10.00 Ratings
Platform support	00 Ratings	8.00 Ratings

Enterprise Backup

Comparison of Enterprise Backup features of Product A and Product B
	Datto SIRIS - Ratings	GoodSync 9.0 Ratings 10% above category average
Replication	00 Ratings	10.00 Ratings
Multi-location capabilities	00 Ratings	8.00 Ratings

Best Alternatives
	Datto SIRIS	GoodSync
Small Businesses	Cove Data Protection Score 9.9 out of 10	Cove Data Protection Score 9.9 out of 10
Medium-sized Companies	Cove Data Protection Score 9.9 out of 10	Druva Security Cloud Score 9.7 out of 10
Enterprises	Keepit Score 9.7 out of 10	Druva Security Cloud Score 9.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Datto SIRIS	GoodSync
Likelihood to Recommend	9.0 (0 ratings)	10.0 (0 ratings)
Likelihood to Renew	10.0 (0 ratings)	- (0 ratings)
Usability	10.0 (0 ratings)	- (0 ratings)
Support Rating	9.0 (0 ratings)	- (0 ratings)

User Testimonials
	Datto SIRIS	GoodSync
Likelihood to Recommend	Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well. Incentivized Matthew Fex IT Systems Administrator Read full review	[It's well suited for] duplication of files for transferring to a new machine or remote usage but I wouldn't use it if you needed to keep those places up to date all the time as it only works when you run it, not continuously. Incentivized Troy Alcorn Owner /Operator Read full review
Pros	Backups: Datto does what it's supposed to do, backing up data from servers (and workstations, if need be), and then syncing that data to the cloud. Initial setup: Initial setup is pretty straightforward, in most cases the agent installs remotely from the device. UI: The UI is fairly straightforward and intuitive, at least for IT professionals. It is not difficult to find things or figure out what settings do what. Incentivized Verified User Anonymous Read full review	synchronization and backup easily identifies files that have been moved identifies deleted files and prompts user if there are conflicts Incentivized JC Joe Cuschieri President Read full review
Cons	VMware integration for backups is only at the host level, not vCenter, so you can't see all VMs from one place to select them for backup. You've gotta add each host individually and then pick from the list that populates from each individually. The system is appliance-based, so when you run out of local space on the appliance, there's no expansion without buying a larger appliance. You either cut back on your backups to use less space, or you open your wallet. Incentivized Verified User Anonymous Read full review	I don't really have any cons Incentivized Troy Alcorn Owner /Operator Read full review
Likelihood to Renew	I trust the product and service and am satisfied with the direction of the company Incentivized Franz Josef Bautista Technical Consultant Read full review	No answers on this topic
Usability	Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events. Incentivized Verified User Anonymous Read full review	No answers on this topic
Support Rating	My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers. Incentivized Dale Bradford Network Administrator Read full review	No answers on this topic
Alternatives Considered	Datto is not as feature-rich as Veeam, but it still offers the main features in a great backups solution that will help in a recovery situation. It is mainly meant for smaller businesses, so it's not a Veeam replacement. From that perspective, Datto fills a great void in options for these clients. It doesn't have the features of Unitrends either, but I have not had great experiences with Unitrends, so I would not recommend that option. Veeam is great for larger environments, and Datto is a fantastic option for the next tier down in size. Incentivized Adam Friedli Level 2 Support Analyst Read full review	For reliability, GoodSync is beyond comparison. Some of the other tools I tried either fail through the backup/synchronization process, leaving one with unknown status of what has been backed up and what has not, wasting an inordinate amount of time because one has to repeat the whole process. Goodsync, even if it stops because of power glitches can easily pick up where it left after performing the analysis Incentivized JC Joe Cuschieri President Read full review
Return on Investment	In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees. The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping. Incentivized Joseph Rapoport M.A., DCDS, DCAT, DCP-SaaS, DCP-DCMA Sr Systems Engineer Read full review	I use the workstation version. It is my go-to for manual data transfers. When I want to the most precise one or two-way transfer, GoodSync is what I use. Incentivized Verified User Anonymous Read full review
ScreenShots		GoodSync Screenshots